Is the team equipped with available and reliable resources?
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102. What is the worst case scenario?
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103. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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104. What are the core elements of the Hardware as a service business case?
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105. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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106. When is the estimated completion date?
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107. Will a Hardware as a service production readiness review be required?
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108. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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109. Are there different segments of customers?
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110. What intelligence can you gather?
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111. How did the Hardware as a service manager receive input to the development of a Hardware as a service improvement plan and the estimated completion dates/times of each activity?
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112. What are the dynamics of the communication plan?
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113. Are resources adequate for the scope?
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114. How would you define Hardware as a service leadership?
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115. What scope to assess?
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116. How do you hand over Hardware as a service context?
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117. What baselines are required to be defined and managed?
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118. Is the work to date meeting requirements?
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119. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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120. What is out-of-scope initially?
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121. What are the Hardware as a service tasks and definitions?
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122. When is/was the Hardware as a service start date?
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123. Is there a Hardware as a service management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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124. What critical content must be communicated – who, what, when, where, and how?
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125. What is the scope of Hardware as a service?
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126. Has your scope been defined?
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127. How does the Hardware as a service manager ensure against scope creep?
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128. What happens if Hardware as a service’s scope changes?
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129. Who is gathering information?
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130. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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131. How have you defined all Hardware as a service requirements first?
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132. Scope of sensitive information?
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133. What information do you gather?
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134. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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135. Are accountability and ownership for Hardware as a service clearly defined?
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136. What is the definition of Hardware as a service excellence?
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137. What are the rough order estimates on cost savings/opportunities that Hardware as a service brings?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Hardware as a service Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Will Hardware as a service have an impact on current business continuity, disaster recovery processes and/or infrastructure?
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