Hardware As A Service A Complete Guide - 2020 Edition. Gerardus Blokdyk

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Hardware As A Service A Complete Guide - 2020 Edition - Gerardus Blokdyk

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Is the team equipped with available and reliable resources?

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      102. What is the worst case scenario?

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      103. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      104. What are the core elements of the Hardware as a service business case?

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      105. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      106. When is the estimated completion date?

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      107. Will a Hardware as a service production readiness review be required?

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      108. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      109. Are there different segments of customers?

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      110. What intelligence can you gather?

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      111. How did the Hardware as a service manager receive input to the development of a Hardware as a service improvement plan and the estimated completion dates/times of each activity?

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      112. What are the dynamics of the communication plan?

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      113. Are resources adequate for the scope?

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      114. How would you define Hardware as a service leadership?

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      115. What scope to assess?

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      116. How do you hand over Hardware as a service context?

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      117. What baselines are required to be defined and managed?

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      118. Is the work to date meeting requirements?

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      119. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      120. What is out-of-scope initially?

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      121. What are the Hardware as a service tasks and definitions?

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      122. When is/was the Hardware as a service start date?

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      123. Is there a Hardware as a service management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      124. What critical content must be communicated – who, what, when, where, and how?

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      125. What is the scope of Hardware as a service?

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      126. Has your scope been defined?

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      127. How does the Hardware as a service manager ensure against scope creep?

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      128. What happens if Hardware as a service’s scope changes?

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      129. Who is gathering information?

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      130. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      131. How have you defined all Hardware as a service requirements first?

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      132. Scope of sensitive information?

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      133. What information do you gather?

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      134. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      135. Are accountability and ownership for Hardware as a service clearly defined?

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      136. What is the definition of Hardware as a service excellence?

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      137. What are the rough order estimates on cost savings/opportunities that Hardware as a service brings?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Hardware as a service Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Will Hardware as a service have an impact on current business continuity, disaster recovery processes and/or infrastructure?

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