Formulate the stakeholder problem. Define the problem, needs and objectives.In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How do you catch Learning outcomes definition inconsistencies?
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2. What key stakeholder process output measure(s) does Learning outcomes leverage and how?
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3. How do you hand over Learning outcomes context?
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4. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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5. Has/have the customer(s) been identified?
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6. How do you gather Learning outcomes requirements?
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7. How often are the team meetings?
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8. How do you manage scope?
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9. What system do you use for gathering Learning outcomes information?
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10. How do you think the partners involved in Learning outcomes would have defined success?
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11. What was the context?
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12. Where can you gather more information?
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13. What is a worst-case scenario for losses?
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14. Who approved the Learning outcomes scope?
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15. How did the Learning outcomes manager receive input to the development of a Learning outcomes improvement plan and the estimated completion dates/times of each activity?
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16. Is the work to date meeting requirements?
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17. Has your scope been defined?
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18. Is Learning outcomes currently on schedule according to the plan?
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19. Are resources adequate for the scope?
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20. What defines best in class?
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21. Are audit criteria, scope, frequency and methods defined?
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22. Is the Learning outcomes scope complete and appropriately sized?
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23. Are approval levels defined for contracts and supplements to contracts?
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24. Has everyone on the team, including the team leaders, been properly trained?
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25. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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26. The political context: who holds power?
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27. What scope do you want your strategy to cover?
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28. Has a project plan, Gantt chart, or similar been developed/completed?
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29. How do you gather requirements?
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30. Are there different segments of customers?
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31. Is there any additional Learning outcomes definition of success?
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32. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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33. What critical content must be communicated – who, what, when, where, and how?
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34. What are the core elements of the Learning outcomes business case?
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35. Do you have organizational privacy requirements?
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36. How is the team tracking and documenting its work?
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37. Who are the Learning outcomes improvement team members, including Management Leads and Coaches?
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38. Has the direction changed at all during the course of Learning outcomes? If so, when did it change and why?
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39. Are all requirements met?
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40. Has a Learning outcomes requirement not been met?
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41. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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42. What sources do you use to gather information for a Learning outcomes study?
