Why the need?
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70. What vendors make products that address the Community Healthcare Network needs?
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71. As a sponsor, customer or management, how important is it to meet goals, objectives?
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72. What creative shifts do you need to take?
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73. What crisis services gaps were identified by other stakeholders?
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74. How are the Community Healthcare Network’s objectives aligned to the group’s overall stakeholder strategy?
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75. What situation(s) led to this Community Healthcare Network Self Assessment?
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76. Which issues are too important to ignore?
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77. What are the stakeholder objectives to be achieved with Community Healthcare Network?
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78. What Community Healthcare Network capabilities do you need?
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79. What tools and technologies are needed for a custom Community Healthcare Network project?
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80. Where is training needed?
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81. Where do you need to exercise leadership?
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82. Are employees recognized for desired behaviors?
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83. What Community Healthcare Network coordination do you need?
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84. Do you know what you need to know about Community Healthcare Network?
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85. Who are your key stakeholders who need to sign off?
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86. What prevents you from making the changes you know will make you a more effective Community Healthcare Network leader?
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87. What are the clients issues and concerns?
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88. How much are sponsors, customers, partners, stakeholders involved in Community Healthcare Network? In other words, what are the risks, if Community Healthcare Network does not deliver successfully?
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89. How are training requirements identified?
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90. Are there any specific expectations or concerns about the Community Healthcare Network team, Community Healthcare Network itself?
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91. How can the facility better respond to each specific health need?
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92. Who needs to know?
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93. How do you assess your Community Healthcare Network workforce capability and capacity needs, including skills, competencies, and staffing levels?
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94. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
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95. How many trainings, in total, are needed?
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96. Is the quality assurance team identified?
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97. How do you recognize an objection?
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98. What are the minority interests and what amount of minority interests can be recognized?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Community Healthcare Network Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What Community Healthcare Network services do you require?
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2. What is the scope of Community Healthcare Network?
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3. What is the definition of success?
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4. In what way can you redefine the criteria of choice clients have in your category in your favor?
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5. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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6. What scope do you want your strategy to cover?
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7. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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8. How do you manage unclear Community Healthcare Network requirements?
