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103. Is full participation by members in regularly held team meetings guaranteed?
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104. What defines best in class?
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105. What is the scope of the Health care services effort?
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106. Are all requirements met?
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107. Are the Health care services requirements complete?
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108. Do you all define Health care services in the same way?
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109. Are different versions of process maps needed to account for the different types of inputs?
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110. Is there a critical path to deliver Health care services results?
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111. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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112. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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113. Are required metrics defined, what are they?
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114. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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115. What information should you gather?
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116. Will team members regularly document their Health care services work?
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117. How is the team tracking and documenting its work?
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118. How would you define Health care services leadership?
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119. How do you gather the stories?
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120. What scope do you want your strategy to cover?
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121. What is in the scope and what is not in scope?
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122. What critical content must be communicated – who, what, when, where, and how?
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123. How are consistent Health care services definitions important?
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124. Is the Health care services scope complete and appropriately sized?
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125. Have all of the relationships been defined properly?
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126. Has/have the customer(s) been identified?
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127. Are approval levels defined for contracts and supplements to contracts?
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128. Has a high-level ‘as is’ process map been completed, verified and validated?
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129. How will variation in the actual durations of each activity be dealt with to ensure that the expected Health care services results are met?
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130. How do you gather requirements?
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131. What scope to assess?
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132. Has a project plan, Gantt chart, or similar been developed/completed?
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133. What Health care services requirements should be gathered?
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134. What is in scope?
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135. What are the core elements of the Health care services business case?
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136. Is there a Health care services management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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137. Does the scope remain the same?
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138. Are task requirements clearly defined?
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139. How do you manage changes in Health care services requirements?
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140. Have all basic functions of Health care services been defined?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Health care services Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1.
