Are there recognized Executive Support System problems?
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72. For your Executive Support System project, identify and describe the business environment, is there more than one layer to the business environment?
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73. What Executive Support System events should you attend?
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74. How does it fit into your organizational needs and tasks?
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75. What is the Executive Support System problem definition? What do you need to resolve?
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76. What should be considered when identifying available resources, constraints, and deadlines?
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77. Who needs budgets?
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78. Who should resolve the Executive Support System issues?
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79. Will a response program recognize when a crisis occurs and provide some level of response?
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80. What are the Executive Support System resources needed?
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81. Why the need?
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82. How are the Executive Support System’s objectives aligned to the group’s overall stakeholder strategy?
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83. What resources or support might you need?
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84. What is the smallest subset of the problem you can usefully solve?
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85. Who are your key stakeholders who need to sign off?
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86. What situation(s) led to this Executive Support System Self Assessment?
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87. What is the extent or complexity of the Executive Support System problem?
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88. What is the problem and/or vulnerability?
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89. What are the expected benefits of Executive Support System to the stakeholder?
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90. Do you know what you need to know about Executive Support System?
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91. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
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92. What is the problem or issue?
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93. What do employees need in the short term?
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94. Does your organization need more Executive Support System education?
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95. How do you recognize an objection?
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96. As a sponsor, customer or management, how important is it to meet goals, objectives?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Executive Support System Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How do you catch Executive Support System definition inconsistencies?
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2. Are accountability and ownership for Executive Support System clearly defined?
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3. Are audit criteria, scope, frequency and methods defined?
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4. Has a high-level ‘as is’ process map been completed, verified and validated?
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5. Has the direction changed at all during the course of Executive Support System? If so, when did it change and why?
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6. What are the requirements for audit information?
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7. Are approval levels defined for contracts and supplements to contracts?
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8. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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9. What are the Executive Support System use cases?
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10. When is the estimated completion date?
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11. What information do you gather?
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12. What is the worst case scenario?
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13.
