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От спама до любви. Как email-рассылки, мессенджеры и соцсети могут стать ключом к сердцу клиента. Глеб Леонидович Кащеев

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От спама до любви. Как email-рассылки, мессенджеры и соцсети могут стать ключом к сердцу клиента - Глеб Леонидович Кащеев Бизнес. Как это работает в России

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      Годин Сет. Фиолетовая корова. М.: МИФ, 2018. 176 с.

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      Permission marketing: turning strangers into friends, and friends into customers / Seth Godin. New York: Simon & Schuster, 1999.

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      https://www.visioncritical.com/blog/keep-customers-happy-infographic

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