A Framework of Human Systems Engineering. Группа авторов

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for a relation (edge) or the system, the randomness rises, and the stability of the project environment falls as does the ability of the model to predict future behavior. Correspondingly, as the IE falls, the stability of the project increases, and the ability of the model to predict future behavior rises. To apply this discrete formula for assessing stakeholder alignment, the continuous distribution of stakeholder alignment was broken down into several distinct states.

      IE was chosen as a measure that is at a maximum when the probability of all possible outcomes is equivalent; in essence there is no information that would allow a more educated prediction. Experimental testing indicates the values of both edges, and the system at large generally will cluster around several peak values. If variance (𝜎) was chosen as a measure, it would obscure this information as it is not sensitive to multiple modes. In fact, it is possible that (𝑥) might increase, while 𝜎 could decrease. Consequently, using variance alone would indicate less disorder and more confidence in the model than would be warranted.

      This methodology is designed to identify areas of risk to successful project execution. Risk is defined here as the belief that the project will be challenged or fail given the alignment coefficient and the IE. Figure 3.2 illustrates the possible outcomes of the IE.

      For this discussion, stability S is defined as follows:

      (3.4)equation

      (3.5)equation

Schematic illustration of the comparison of confidence against stability. Schematic illustration of the case study project events for project one and project two.

       Zone 1 (belief > 0.6; stability > 0.6): Projects scoring in Zone 1 generally have a high probability of success.

       Zone 2 (belief > 0.6; stability < 0.6): Projects scoring in Zone 2 demonstrate a high level of confidence in the alignment and cohesiveness of the stakeholders but present challenges in that the environment itself and/or the belief alignment is unstable due to exogenous influences.

       Zone 3 (belief < 0.6; stability > 0.6): Projects scoring in Zone 3 demonstrate a low level of confidence in the alignment and cohesiveness of the stakeholders, while the environment itself and/or the belief alignment is relatively stable with minimal expected change or exogenous influences. Note that this stable structure does not mean it is good – only that it is deterministic.

       Zone 4 (belief < 0.6; stability < 0.6): Projects scoring in Zone 4 exhibit one or more behaviors and associated risks that are commonly identified root causes of failed projects.

Schematic illustration of the belief alignment and stability results for case study.
Project One Project Two
Systems engineering frameworks Employed a generic and linear systems engineering model where each activity was independent and completed its full activity before moving to the next phase, e.g. all requirements gathered prior to development The project team used SAFe, agile SW development, and scrum techniques to continuously evolve the solution and deliver incremental value where feedback was incorporated into future design considerations and development environment structure
Sociotechnical network models Measures of belief were ascertained after events occurred and misalignment had already degraded relationships. In post‐project analysis, it was clear that stakeholders were unaware of belief misalignment or were anchored in their beliefs and unwilling to change The project team developed a structure network of stakeholders identifying roles and responsibilities and used the network to ensure communications challenge were actively being used to ensure alignment between stakeholders
Temporal sociotechnical measures Traditional project measures were used to measure progress – cost, schedule, and quality. No quantitative measures of stakeholder alignment nor stability were calculated. Small groups aired concerns among themselves created an environment where factions were actively working against project progress in order to protect their personal interests

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