Maintaining Mission Critical Systems in a 24/7 Environment. Peter M. Curtis

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Maintaining Mission Critical Systems in a 24/7 Environment - Peter M. Curtis

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action:

       Update policies and procedures for configuring mainframe operations to ensure that they provide the necessary detail for controlling and documenting changes.

       Identify individuals with significant security responsibilities and ensure they receive specialized training.

       Expand scope for testing and evaluating controls to ensure more comprehensive testing.

       Enhance contractor oversight to better ensure that contractors’ noncompliance with information security policies is detected.

       Update remedial action plans to ensure that they include what, if any, resources are required to implement corrective actions.

       Identify and prioritize critical business processes as part of contingency planning.

       Test contingency plans at least annually.

      In summary, the generalized conception of the Smart Grid includes the installation of communication links, high voltage switches, and “smart electric meters,” which would enable:

       Automatic switches which detect system faults and open to isolate just the faulted areas, keeping the major portion of the grid intact

       Real‐time load flow information to identify system load pockets for local generation dispatch

       Creation of pricing mechanisms and rate structures based upon actual power supply costs, updated by the hour or even by the minute, to encourage customers to shift power use to system off‐peak times

       Dispatch on or off of customer‐owned generation units to better match system needs

       “IP Addressable” electric meters for customers allowing two‐way communication between the electric meter and the utility. This will enable the interchange of unique pricing, voltage, and power quality information on a meter‐by‐meter basis.

       The utility will be able to remotely turn electric service on or off, assuming smart meters have this capability. Turning off a meter for non‐payment, or if an electrical fault is sensed within the building electric service, would be possible.

       The smart meter may be able to generate “alerts” to customers, or real‐time electric load information that will enable building load management systems to automatically schedule non‐critical equipment operations such as shutting down, or delayed starting of air conditioning compressors, resulting in more effective peak shaving.

      It is important to address the physical and cyber security needs of critical infrastructures, including systems, facilities, and assets. Security requirements may include capabilities to prevent and protect against both physical and digital intrusion, hazards, threats, and incidents, and to expeditiously recover and reconstitute critical services. Personnel should be trained and made aware of security risks and consequences, ensuring that sensitive information will not be leaked and lead to a security breach.

      A sensible and cost‐effective security approach can provide a protection level achieved through design, construction, and operation that mitigates adverse impact to systems, facilities, and assets. This can include vulnerability and risk assessment methodologies that identify prevention, protection, monitoring, detection, and sensor systems to be deployed in the design. Also, less frequent, but greater consequence risks must be taken into consideration. No longer are accidents, the only risks to be expected, but deliberate attacks must be accounted for as well.

      The increased use of advanced information technology coupled with the prevalence of hacking and unauthorized access to electronic networks requires physical security to be complemented by cyber security considerations. Hacking techniques are becoming more sophisticated, and before enabling remote access for monitoring and/or control of critical infrastructure systems, cyber security protection must be assured. Major damage can be done remotely, and the greatest effort should be made to prevent illicit access to critical networks.

      For mission critical facilities, this cements the need for the design of backup power systems – including UPS, generators, transfer switches, etc. – to be on par with the challenges facing us as today’s digital society evolves and necessitates the digitalization of the power grid. The importance of ongoing and technical maintenance programs, coupled with strong training and education, should also be stressed. Without these elements, no business recovery plan will be successful.

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