Emergency Incident Management Systems. Louis N. Molino, Sr.

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at the same time.

      If you look at the organizational chart of a military organization, you can plainly see that there is a clear and apparent chain of command. When we talk about chain of command in this sense, we are talking about an official ladder of authority that declares who is in charge, and who a subordinate must approach to obtain permission for nearly anything they want to do in an official capacity. This chain of command creates leadership accountability.

      While still writing about leadership accountability, it is important to realize that having leadership accountability is important in both the military and in public safety. Knowing who gave what order can be critical in correcting mistakes, and the military has known this since military conflicts have existed. It is critical to remember that no matter who we are, there is always a chain of command. Everyone has someone to report to, and that person usually holds them accountable for their actions.

      Even if we look at the top dog in the military, the generals report to higher‐ranking generals, the higher‐ranking generals must report to the Secretary of Defense, who in turn reports to the President. You may think that the President reports to nobody, but you would be wrong. The President reports to the people of the United States, and he/she also reports to other world leaders when it comes to actions that may destabilize a region and various other issues. This is a basic example of the chain of command and that everyone has someone they report to.

      If we put this chain of command in context to public safety, we can see that it holds true in all paramilitary organizations. In a fire department organization, firefighters report to lieutenants, who report to captains, who report to the fire chief (or another officer between themselves and the fire chief), the fire chief reports to the mayor, and the mayor reports to the city council and the citizens. Similarly, officer report to the shift commander in a law enforcement agency, who reports to the police chief. The police chief reports to the mayor who reports to the city councils and the citizens they serve.

      In a military organizational chart, you can also see that there is a centralized command that directs “area” commanders to undertake tasks based on the conditions they are facing. They plan, and they call for mutual aid from another branch (or even the same branch) of military, and they work in teams, accomplishing different tasks that all lead to the greater good of the mission for which they are on. In some instances, they may even coordinate with foreign entities, in an effort to command, collaborate, coordinate, and communicate so that they can meet the goal of an agreed‐upon outcome.

      Much like the military, emergency services in the United States has also evolved. The days of a single constable patrolling, or a bucket brigade to extinguish fires in a large city have developed into modern‐day police forces with state‐of‐the‐art equipment. We also see that many fire departments can do more with the state‐of‐the‐art equipment that floods the market every year. This equipment allows firefighters to go beyond what was ever imagined in the early years of our country. These entities along with other contemporary delivery systems have provided a multitude of emergency response services to the citizens they serve.

      Both the military and public safety utilizes new technological advances in their work, which in turn provides a safer and more complete response. In both the military and in emergency services, the technological revolution has begun to positively affect what these entities can do, at an amazing rate. The fact remains that technology by itself does not win a war, nor does technology physically respond to everyday emergencies. If we do not have a basic foundation to manage an incident, then all of the technological advances in the world may as well be rendered useless. Without humans to work alongside that technology, it is nothing more than a boat anchor.

      The same holds true to major events like the 11 September 2001, Hurricane Katrina, or the tornado that devastated Joplin, MO. It was not technology that made a substantial difference, but rather men and women who use that technology and who perform the tasks that mitigate the incident. It does not matter if individuals are fighting a war or responding to a public safety emergency, without the human aspect of response, the technology is useless. On the other hand, in order for those men and women to do their jobs safely, efficiently, and effectively, they need these advanced tools and technology. The pair goes hand in hand, and the tools are part of the resources that both the military and public safety must manage during an incident.

      When we talk about tools in public safety, we think of items like handcuffs, Kevlar vests, axes, hose, and protective gear, but not all tools are forged out of steel. Some tools are concepts and operations systems that allow the military and first responders to provide control in the midst of chaos. This is necessary whether they are engaged in war or a responding to a disaster.

      Their primary tool to respond to any incident is not a weapon, nor is it a fire engine, but rather the concepts that has become known as an IMS. If we deliver equipment and the people to a war (or disaster), we need to realize that if we do not manage the response to the incident, that response may be reminiscent of the Keystone Cops. No matter how many individuals and/or how many millions or billions of dollars of equipment that arrives, it would be a futile attempt if we do not provide an organized response that manages the human responders.

      To prove the utility of the IMS, a modern‐day comparison is in order. Thinking about the military, if the management of ground troops and airstrikes are not properly managed, the ground troops could move into enemy territory only to suffer losses due to airstrikes from their own country. These ground troops could be accidently killed by those trying to reach the same objective. The same holds true in modern‐day policing. If a building is being entered and there is not resource management to cover all exits, the perpetrator could escape through an exit that has no police presence. Only through organizing all aspects of a response will the commanding officer know that every exit is properly guarded.

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