WyerPresident and CEO
Gulf Coast Minority Chamber of Commerce
“This is a phenomenal resource not just for leaders and business owners, but for any person seeking ways in which to better understand how to live and interact well with others. Quint has such a talent for filtering through mountains of research and information and to deftly help us apply those important lessons in our daily lives. He delivers another well-written, straight-to-the-point guidebook for those in the field.
“As professionals are wont to do, I find myself guilty of working in the business more than on it. Just in the time it took me to read this book, I was faced with issues related to how to best conduct an employee review (there is a chapter on that), how to break down an ‘us versus them' culture (there is a chapter on that), and why I tend to avoid conflict (there is a chapter on that). For a practitioner working in the business, this is a quick and fast resource for addressing the important issues of the business.
—Andrew Foxworth
Partner
Foxworth, Shepard & Bruhl, P.A.
“Reading Quint's new book, The Busy Leader's Handbook, was very enlightening and refreshing as I have had the unique honor of working with Quint in many different aspects. Not only is Quint training our leadership team in these exact attributes, he and his team are also working with our City Council in guiding them on the right strategic path, along with getting more civic engagement for our city.
“It is easy to get complacent as a leader when things are going well, but dealing with conflict and negativity isn't easy. This book provides great ideas and insight on making sure leaders stay focused and on the right track. A lot of the issues addressed in the book are issues the city is currently dealing with: change, employee engagement, performance reviews, and employee development and training. I will be able to take the ideas from this book and implement them to make the city of Fort Walton Beach a better place to live, work, and play, and I will be able to ensure I stay on the right track in growing as a leader along with my leadership team and all employees.
“Employees are the heartbeat of any organization. It is imperative that leaders nurture that relationship and develop employees as future leaders while making sure all employees and customers know the ‘why' and the ‘what.'
“This is a must-read for any leader, future leader, employee, boss, etc., as the ideas addressed in this book apply to everyone in an organization.”
—Michael D. Beedie, P.E.
City Manager
City of Fort Walton Beach
THE Busy LEADER'S HANDBOOK
HOW TO LEAD PEOPLE
AND PLACES
THAT THRIVE
QUINT STUDER
Cover design: Wiley
Copyright © 2020 by Quint Studer. All rights reserved.
Published by John Wiley & Sons, Inc., Hoboken, New Jersey.
Published simultaneously in Canada.
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ISBN 9781119576648 (Hardcover)
ISBN 9781119577317 (ePDF)
ISBN 9781119576679 (ePub)
To all those people who each and every day strive to help others become the very best they can be. Never underestimate the difference you make.
CONTENTS
1 Cover
3 “Wait . . . Didn’t I Read This in Another Chapter?”
4 Section I The Leader in You: 1 Strive to Be Self-Aware and Coachable 2 Invite Feedback from Others and Don’t Take It Personally; Instead, Take Ownership Taking Ownership: Eliminating Excuses 3 To Be a Good Leader, First Learn to Be a Good Follower The Best Leaders Actually See Themselves as Followers
