Professional Practice for Interior Designers. Christine M. Piotrowski

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       Sixth Edition

      Christine M. Piotrowski, FASID, IIDA

      This book is printed on acid‐free paper.

      Copyright © 2020 by Christine M. Piotrowski. All rights reserved.

      Published by John Wiley & Sons, Inc., Hoboken, New Jersey.

      Published simultaneously in Canada.

      No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per‐copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750‐8400, fax (978) 646‐8600, or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748‐6011, fax (201) 748‐6008, or online at www.wiley.com/go/permissions.

      Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with the respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor the author shall be liable for damages arising herefrom.

      Persons and company names mentioned in examples as well as in the “What Would You Do?” sections of the text are fictitious and do not represent any actual persons or companies.

      For general information about our other products and services, please contact our Customer Care Department within the United States at (800) 762‐2974, outside the United States at (317) 572‐3993 or fax (317) 572‐4002.

      Wiley publishes in a variety of print and electronic formats and by print‐on‐demand. Some material included with standard print versions of this book may not be included in e‐books or in print‐on‐demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com.

       Library of Congress Cataloging‐in‐Publication Data

      Names: Piotrowski, Christine M., 1947– author.

      Title: Professional practice for interior designers / Christine M. Piotrowski.

      Description: Sixth edition. | Hoboken, New Jersey : Wiley, 2020. | Includes index.

      Identifiers: LCCN 2019058290 (print) | LCCN 2019058291 (ebook) | ISBN 9781119554516 (hardback : acid‐free paper) | ISBN 9781119554554 (adobe pdf) | ISBN 9781119554530 (epub)

      Subjects: LCSH: Interior decoration firms–United States–Management. | Design services–United States–Marketing. | Interior decoration–Practice.

      Classification: LCC NK2116.2 .P57 2020 (print) | LCC NK2116.2 (ebook) | DDC 747.068–dc23

      LC record available at https://lccn.loc.gov/2019058290 LC ebook record available at https://lccn.loc.gov/2019058291

      The interior design profession continues to be impacted by numerous challenges. Technology enhancements, various uses of the Internet, and social media platforms force practitioners to find new ways to work and market. Economic highs and lows are always providing opportunities or threats to any size business. The Internet allows even the sole practitioner the opportunity to work internationally. The sophistication of the client creates challenges that did not exist a mere 20 years ago. And, finally, though not the end of the challenges, is the ongoing battle for the interior designer's right to practice.

      This is a book about interior design business practices. It is a resource for students to learn about the business side of interior design. Professionals will find it to be a comprehensive presentation of business topics relevant to owning and managing an interior design practice.

      The various challenges faced by designers require the professional interior designer to not only be a creative problem solver but a sophisticated business manager. Clients expect excellent creative work and they assume the designer is competent in business dealings as well. They are unafraid to challenge designers even, sue or at least bluster, if they feel the designer has done something “wrong.”

      That is why this book continues to maintain its comprehensive content. Since the first publication of this book in 1989, the content has been built on the author's

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