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IV: People
18 People Navigating Digital Transformation
References
19 Change Management Falling Short – the Call for Business Transformation
Introduction
Change Management and Business Transformation – Two Sides of the Same Coin?
Business Transformation in the Context of “Digital”
Change Management in the Context of “Digital”
Business Transformation and Change Management in the Context of the Fourth Industrial Revolution in Logistics
Conclusion
References
20 Organizational Culture Change
Introduction
OCC Business Practices
OCC at Toll
Conclusion
References
21 Competence Management as an Enabler for the Digital Transformation of the Supply Chain
Introduction
Competence Management in Supply Chain Functions
Digital Transformation Competence Management: A Learning Transformation
Conclusion
References
22 Impacts of Digitalization on Traceability
Introduction
Carbon Fiber, The Material of the Future
Global Supply Chains: A Fragmented Picture
Several Constraints Characterize the Global Supply Chain
Case Studies on Lack of Material Traceability and Digitalization
Digitalization Benefits in the Global Carbon Industry
Conclusion
References
23 The Evolution of Freight Forwarding Sales
Introduction
Market Shifts
The Evolution of Freight Forwarding Sales
Rise of Technology and Its Effects on Sales
Sales Enablement in a Digital Age
Conclusion
References
24 Managing and Selecting Logistics Service Suppliers
Introduction
Identifying Business Needs, Capacity, and Capabilities
Motivational Example
Choosing a Solution
Sourcing and Managing Suppliers in the Continuum
Strategies for Developing Strategic Alliance
Pricing Considerations for Outsourcing
The Roadmap for Success: Onboarding, Measurements, and Service Level Agreements
Key Performance Metrics
Supplier Development and Managing the Supplier Relationship
Conclusion
References
14 Section V: Conclusion 25 The Digital Transformation of Logistics Introduction State of Digitalization in Logistics and Supply Chain Management Conclusion Acknowledgments References
16 Index
List of Tables
1 Chapter 4Table 4.1 Comparison of AM technologies.Table 4.2 Comparison of main materials used in AM.
2 Chapter 16Table 16.1 International Logistics Technology Landscape.
List of Illustrations
1 Chapter 1Figure 1.1 The Fourth Industrial Revolution.Figure 1.2 Target digitalization projects.Figure 1.3 Foundations for digital transformation.Figure
