Knowledge Database A Complete Guide - 2020 Edition. Gerardus Blokdyk

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Knowledge Database A Complete Guide - 2020 Edition - Gerardus Blokdyk

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answer to this question is clearly defined’.

      There are two ways in which you can choose to interpret this statement;

      1.how aware are you that the answer to the question is clearly defined

      2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.

      A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.

      After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Knowledge Database Scorecard on the second next page of the Self-Assessment.

      Your completed Knowledge Database Scorecard will give you a clear presentation of which Knowledge Database areas need attention.

      Knowledge Database

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Knowledge Database

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Knowledge Database

      Scorecard Example12

      Knowledge Database

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:73

      CRITERION #6: CONTROL:90

      CRITERION #7: SUSTAIN:102

      Knowledge Database and Managing Projects, Criteria for Project Managers:127

      1.0 Initiating Process Group: Knowledge Database128

      1.1 Project Charter: Knowledge Database130

      1.2 Stakeholder Register: Knowledge Database132

      1.3 Stakeholder Analysis Matrix: Knowledge Database133

      2.0 Planning Process Group: Knowledge Database135

      2.1 Project Management Plan: Knowledge Database137

      2.2 Scope Management Plan: Knowledge Database139

      2.3 Requirements Management Plan: Knowledge Database141

      2.4 Requirements Documentation: Knowledge Database143

      2.5 Requirements Traceability Matrix: Knowledge Database145

      2.6 Project Scope Statement: Knowledge Database147

      2.7 Assumption and Constraint Log: Knowledge Database149

      2.8 Work Breakdown Structure: Knowledge Database151

      2.9 WBS Dictionary: Knowledge Database153

      2.10 Schedule Management Plan: Knowledge Database155

      2.11 Activity List: Knowledge Database157

      2.12 Activity Attributes: Knowledge Database159

      2.13 Milestone List: Knowledge Database161

      2.14 Network Diagram: Knowledge Database163

      2.15 Activity Resource Requirements: Knowledge Database165

      2.16 Resource Breakdown Structure: Knowledge Database167

      2.17 Activity Duration Estimates: Knowledge Database169

      2.18 Duration Estimating Worksheet: Knowledge Database171

      2.19 Project Schedule: Knowledge Database173

      2.20 Cost Management Plan: Knowledge Database175

      2.21 Activity Cost Estimates: Knowledge Database177

      2.22 Cost Estimating Worksheet: Knowledge Database179

      2.23 Cost Baseline: Knowledge Database181

      2.24 Quality Management Plan: Knowledge Database183

      2.25 Quality Metrics: Knowledge Database185

      2.26 Process Improvement Plan: Knowledge Database187

      2.27 Responsibility Assignment Matrix: Knowledge Database189

      2.28 Roles and Responsibilities: Knowledge Database191

      2.29 Human Resource Management Plan: Knowledge Database193

      2.30 Communications Management Plan: Knowledge Database195

      2.31 Risk Management Plan: Knowledge Database197

      2.32 Risk Register: Knowledge Database199

      2.33 Probability and Impact Assessment: Knowledge Database201

      2.34 Probability and Impact Matrix: Knowledge Database203

      2.35 Risk Data Sheet: Knowledge Database205

      2.36 Procurement Management Plan: Knowledge Database207

      2.37 Source Selection Criteria: Knowledge Database209

      2.38 Stakeholder Management Plan: Knowledge Database211

      2.39 Change Management Plan: Knowledge Database213

      3.0 Executing

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