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74. What prevents you from making the changes you know will make you a more effective Knowledge database leader?
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75. Is the quality assurance team identified?
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76. Do you recognize Knowledge database achievements?
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77. How are you going to measure success?
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78. Who else hopes to benefit from it?
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79. Do you have/need 24-hour access to key personnel?
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80. Looking at each person individually – does every one have the qualities which are needed to work in this group?
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81. When a Knowledge database manager recognizes a problem, what options are available?
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82. What is the extent or complexity of the Knowledge database problem?
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83. Will it solve real problems?
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84. What would happen if Knowledge database weren’t done?
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85. How does it fit into your organizational needs and tasks?
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86. Which information does the Knowledge database business case need to include?
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87. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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88. What is the problem and/or vulnerability?
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89. What are the Knowledge database resources needed?
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90. How do you assess your Knowledge database workforce capability and capacity needs, including skills, competencies, and staffing levels?
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91. Do you need to avoid or amend any Knowledge database activities?
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92. Does Knowledge database create potential expectations in other areas that need to be recognized and considered?
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93. What situation(s) led to this Knowledge database Self Assessment?
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94. Is it needed?
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95. Who defines the rules in relation to any given issue?
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96. Who are your key stakeholders who need to sign off?
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97. What extra resources will you need?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Knowledge database Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Has your scope been defined?
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2. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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3. What is the scope?
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4. How do you hand over Knowledge database context?
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5. Do you have organizational privacy requirements?
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6. Are resources adequate for the scope?
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7. How do you manage unclear Knowledge database requirements?
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8. The political context: who holds power?
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9. What sources do you use to gather information for a Knowledge database study?
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10. How will variation in the actual durations of each activity be dealt with to ensure that the expected Knowledge database results are met?
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11. What would be the goal or target for a Knowledge database’s improvement team?
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12. What are the requirements for audit information?
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13. Who are the Knowledge database improvement team members, including Management Leads and Coaches?
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14. What are the Knowledge database use cases?
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15. What scope to assess?
