101. Is the Controls and Data Services scope complete and appropriately sized?
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102. What are the dynamics of the communication plan?
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103. How have you defined all Controls and Data Services requirements first?
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104. Has a Controls and Data Services requirement not been met?
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105. If substitutes have been appointed, have they been briefed on the Controls and Data Services goals and received regular communications as to the progress to date?
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106. Are task requirements clearly defined?
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107. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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108. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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109. Where can you gather more information?
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110. How and when will the baselines be defined?
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111. How do you hand over Controls and Data Services context?
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112. What are the requirements for audit information?
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113. Has a project plan, Gantt chart, or similar been developed/completed?
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114. Has the direction changed at all during the course of Controls and Data Services? If so, when did it change and why?
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115. What would be the goal or target for a Controls and Data Services’s improvement team?
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116. When is/was the Controls and Data Services start date?
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117. Will a Controls and Data Services production readiness review be required?
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118. Has/have the customer(s) been identified?
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119. Is the scope of Controls and Data Services defined?
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120. How does the Controls and Data Services manager ensure against scope creep?
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121. Is it clearly defined in and to your organization what you do?
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122. What happens if Controls and Data Services’s scope changes?
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123. What scope to assess?
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124. What are the Controls and Data Services use cases?
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125. Are audit criteria, scope, frequency and methods defined?
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126. What are the record-keeping requirements of Controls and Data Services activities?
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127. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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128. Has your scope been defined?
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129. What Controls and Data Services requirements should be gathered?
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130. Is there any additional Controls and Data Services definition of success?
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131. What knowledge or experience is required?
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132. What Controls and Data Services services do you require?
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133. What is out-of-scope initially?
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134. Is scope creep really all bad news?
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135. What are the compelling stakeholder reasons for embarking on Controls and Data Services?
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136. Is Controls and Data Services currently on schedule according to the plan?
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137. What is the scope of the Controls and Data Services work?
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138. Are required metrics defined, what are they?
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139. What sources do you use to gather information for a Controls and Data Services study?
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140. What constraints exist that might impact the team?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Controls and Data Services Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In
