leadership?
<--- Score
55. Is full participation by members in regularly held team meetings guaranteed?
<--- Score
56. Has the direction changed at all during the course of Technical building services? If so, when did it change and why?
<--- Score
57. Is the team formed and are team leaders (Coaches and Management Leads) assigned?
<--- Score
58. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
<--- Score
59. What is the scope of Technical building services?
<--- Score
60. Is the team sponsored by a champion or stakeholder leader?
<--- Score
61. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
<--- Score
62. What are the Technical building services use cases?
<--- Score
63. Has everyone on the team, including the team leaders, been properly trained?
<--- Score
64. Will team members regularly document their Technical building services work?
<--- Score
65. How would you define the culture at your organization, how susceptible is it to Technical building services changes?
<--- Score
66. Are improvement team members fully trained on Technical building services?
<--- Score
67. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
<--- Score
68. How do you keep key subject matter experts in the loop?
<--- Score
69. Are accountability and ownership for Technical building services clearly defined?
<--- Score
70. How have you defined all Technical building services requirements first?
<--- Score
71. What are the dynamics of the communication plan?
<--- Score
72. What Technical building services services do you require?
<--- Score
73. What scope do you want your strategy to cover?
<--- Score
74. Has a high-level ‘as is’ process map been completed, verified and validated?
<--- Score
75. What is a worst-case scenario for losses?
<--- Score
76. What is out of scope?
<--- Score
77. What constraints exist that might impact the team?
<--- Score
78. Why are you doing Technical building services and what is the scope?
<--- Score
79. When is the estimated completion date?
<--- Score
80. How do you manage changes in Technical building services requirements?
<--- Score
81. How do you gather requirements?
<--- Score
82. If substitutes have been appointed, have they been briefed on the Technical building services goals and received regular communications as to the progress to date?
<--- Score
83. Are there different segments of customers?
<--- Score
84. Where can you gather more information?
<--- Score
85. What sort of initial information to gather?
<--- Score
86. What was the context?
<--- Score
87. Are stakeholder processes mapped?
<--- Score
88. Do you all define Technical building services in the same way?
<--- Score
89. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
<--- Score
90. Have all basic functions of Technical building services been defined?
<--- Score
91. When are meeting minutes sent out? Who is on the distribution list?
<--- Score
92. Who are the Technical building services improvement team members, including Management Leads and Coaches?
<--- Score
93. Will team members perform Technical building services work when assigned and in a timely fashion?
<--- Score
94. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
<--- Score
95. Are the Technical building services requirements complete?
<--- Score
96. Is special Technical building services user knowledge required?
<--- Score
97. How was the ‘as is’ process map developed, reviewed, verified
