answer to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Private Health Care Scorecard on the second next page of the Self-Assessment.
Your completed Private Health Care Scorecard will give you a clear presentation of which Private Health Care areas need attention.
Private Health Care
Scorecard Example
Example of how the finalized Scorecard can look like:
Private Health Care
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Private Health Care
Scorecard Example12
Private Health Care
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:27
CRITERION #3: MEASURE:44
CRITERION #4: ANALYZE:58
CRITERION #5: IMPROVE:74
CRITERION #6: CONTROL:90
CRITERION #7: SUSTAIN:103
Private Health Care and Managing Projects, Criteria for Project Managers:128
1.0 Initiating Process Group: Private Health Care129
1.1 Project Charter: Private Health Care131
1.2 Stakeholder Register: Private Health Care133
1.3 Stakeholder Analysis Matrix: Private Health Care134
2.0 Planning Process Group: Private Health Care136
2.1 Project Management Plan: Private Health Care138
2.2 Scope Management Plan: Private Health Care140
2.3 Requirements Management Plan: Private Health Care142
2.4 Requirements Documentation: Private Health Care144
2.5 Requirements Traceability Matrix: Private Health Care146
2.6 Project Scope Statement: Private Health Care148
2.7 Assumption and Constraint Log: Private Health Care150
2.8 Work Breakdown Structure: Private Health Care152
2.9 WBS Dictionary: Private Health Care154
2.10 Schedule Management Plan: Private Health Care157
2.11 Activity List: Private Health Care159
2.12 Activity Attributes: Private Health Care161
2.13 Milestone List: Private Health Care163
2.14 Network Diagram: Private Health Care165
2.15 Activity Resource Requirements: Private Health Care167
2.16 Resource Breakdown Structure: Private Health Care169
2.17 Activity Duration Estimates: Private Health Care171
2.18 Duration Estimating Worksheet: Private Health Care173
2.19 Project Schedule: Private Health Care175
2.20 Cost Management Plan: Private Health Care177
2.21 Activity Cost Estimates: Private Health Care179
2.22 Cost Estimating Worksheet: Private Health Care181
2.23 Cost Baseline: Private Health Care183
2.24 Quality Management Plan: Private Health Care185
2.25 Quality Metrics: Private Health Care187
2.26 Process Improvement Plan: Private Health Care189
2.27 Responsibility Assignment Matrix: Private Health Care191
2.28 Roles and Responsibilities: Private Health Care193
2.29 Human Resource Management Plan: Private Health Care195
2.30 Communications Management Plan: Private Health Care197
2.31 Risk Management Plan: Private Health Care199
2.32 Risk Register: Private Health Care201
2.33 Probability and Impact Assessment: Private Health Care203
2.34 Probability and Impact Matrix: Private Health Care205
2.35 Risk Data Sheet: Private Health Care207
2.36 Procurement Management Plan: Private Health Care209
2.37 Source Selection Criteria: Private Health Care211
2.38 Stakeholder Management Plan: Private Health Care213
2.39 Change Management Plan: Private Health Care215
3.0
