Directory Assistance Service A Complete Guide - 2020 Edition. Gerardus Blokdyk

Чтение книги онлайн.

Читать онлайн книгу Directory Assistance Service A Complete Guide - 2020 Edition - Gerardus Blokdyk страница 7

Directory Assistance Service A Complete Guide - 2020 Edition - Gerardus Blokdyk

Скачать книгу

do you manage scope?

      <--- Score

      53. How will the Directory Assistance Service team and the group measure complete success of Directory Assistance Service?

      <--- Score

      54. What is out of scope?

      <--- Score

      55. What is out-of-scope initially?

      <--- Score

      56. How do you hand over Directory Assistance Service context?

      <--- Score

      57. How would you define Directory Assistance Service leadership?

      <--- Score

      58. Is the Directory Assistance Service scope complete and appropriately sized?

      <--- Score

      59. What are the core elements of the Directory Assistance Service business case?

      <--- Score

      60. What scope do you want your strategy to cover?

      <--- Score

      61. How do you manage changes in Directory Assistance Service requirements?

      <--- Score

      62. What are the dynamics of the communication plan?

      <--- Score

      63. How are consistent Directory Assistance Service definitions important?

      <--- Score

      64. How have you defined all Directory Assistance Service requirements first?

      <--- Score

      65. What is a worst-case scenario for losses?

      <--- Score

      66. When is/was the Directory Assistance Service start date?

      <--- Score

      67. Is there a critical path to deliver Directory Assistance Service results?

      <--- Score

      68. Where can you gather more information?

      <--- Score

      69. Is there a Directory Assistance Service management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

      <--- Score

      70. Is there a clear Directory Assistance Service case definition?

      <--- Score

      71. What is the scope of the Directory Assistance Service work?

      <--- Score

      72. How will variation in the actual durations of each activity be dealt with to ensure that the expected Directory Assistance Service results are met?

      <--- Score

      73. How do you manage unclear Directory Assistance Service requirements?

      <--- Score

      74. Are the Directory Assistance Service requirements complete?

      <--- Score

      75. What sources do you use to gather information for a Directory Assistance Service study?

      <--- Score

      76. Are approval levels defined for contracts and supplements to contracts?

      <--- Score

      77. Are resources adequate for the scope?

      <--- Score

      78. Does the scope remain the same?

      <--- Score

      79. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

      <--- Score

      80. Do you have a Directory Assistance Service success story or case study ready to tell and share?

      <--- Score

      81. What are the Directory Assistance Service tasks and definitions?

      <--- Score

      82. How do you gather Directory Assistance Service requirements?

      <--- Score

      83. Is it clearly defined in and to your organization what you do?

      <--- Score

      84. If substitutes have been appointed, have they been briefed on the Directory Assistance Service goals and received regular communications as to the progress to date?

      <--- Score

      85. Has/have the customer(s) been identified?

      <--- Score

      86. What baselines are required to be defined and managed?

      <--- Score

      87. What is the scope of the Directory Assistance Service effort?

      <--- Score

      88. What are the rough order estimates on cost savings/opportunities that Directory Assistance Service brings?

      <--- Score

      89. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

      <--- Score

      90. Is the Directory Assistance Service scope manageable?

      <--- Score

      91. Will team members perform Directory Assistance Service work when assigned and in a timely fashion?

      <--- Score

      92. Have all of the relationships been defined properly?

      <--- Score

      93. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

      <--- Score

      94. Has a high-level ‘as is’ process map been completed, verified and validated?

      <--- Score

Скачать книгу