software definition inconsistencies?
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105. What are the On-demand software use cases?
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106. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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107. How is the team tracking and documenting its work?
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108. Are the On-demand software requirements complete?
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109. How do you build the right business case?
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110. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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111. What knowledge or experience is required?
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112. What On-demand software requirements should be gathered?
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113. Are there any constraints known that bear on the ability to perform On-demand software work? How is the team addressing them?
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114. How would you define On-demand software leadership?
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115. What critical content must be communicated – who, what, when, where, and how?
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116. Is the On-demand software scope manageable?
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117. Who are the On-demand software improvement team members, including Management Leads and Coaches?
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118. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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119. Have all basic functions of On-demand software been defined?
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120. Are resources adequate for the scope?
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121. What are the dynamics of the communication plan?
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122. Has/have the customer(s) been identified?
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123. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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124. Do you all define On-demand software in the same way?
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125. What is the definition of success?
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126. How will the On-demand software team and the group measure complete success of On-demand software?
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127. What are the record-keeping requirements of On-demand software activities?
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128. How will variation in the actual durations of each activity be dealt with to ensure that the expected On-demand software results are met?
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129. What are (control) requirements for On-demand software Information?
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130. Is there a critical path to deliver On-demand software results?
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131. What is the definition of On-demand software excellence?
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132. How have you defined all On-demand software requirements first?
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133. Will a On-demand software production readiness review be required?
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134. Who is gathering information?
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135. Where can you gather more information?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the On-demand software Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Where is the cost?
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2. What harm might be caused?
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3. Are missed On-demand software opportunities costing your organization money?
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4. How do you verify if On-demand software is built right?
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5. Where is it measured?
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6. What does losing customers cost your organization?
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7. Is it possible to estimate the impact of unanticipated complexity such
