Score
106. How do you catch Fault isolation definition inconsistencies?
<--- Score
107. Is the work to date meeting requirements?
<--- Score
108. Have all basic functions of Fault isolation been defined?
<--- Score
109. Is special Fault isolation user knowledge required?
<--- Score
110. What is the context?
<--- Score
111. What are the Fault isolation tasks and definitions?
<--- Score
112. What sort of initial information to gather?
<--- Score
113. What scope to assess?
<--- Score
114. Are different versions of process maps needed to account for the different types of inputs?
<--- Score
115. What customer feedback methods were used to solicit their input?
<--- Score
116. Why are you doing Fault isolation and what is the scope?
<--- Score
117. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
<--- Score
118. What baselines are required to be defined and managed?
<--- Score
119. Is there any additional Fault isolation definition of success?
<--- Score
120. What was the context?
<--- Score
121. How was the ‘as is’ process map developed, reviewed, verified and validated?
<--- Score
122. Has the direction changed at all during the course of Fault isolation? If so, when did it change and why?
<--- Score
123. How do you build the right business case?
<--- Score
124. The political context: who holds power?
<--- Score
125. Have all of the relationships been defined properly?
<--- Score
126. Has a Fault isolation requirement not been met?
<--- Score
127. How did the Fault isolation manager receive input to the development of a Fault isolation improvement plan and the estimated completion dates/times of each activity?
<--- Score
128. What sources do you use to gather information for a Fault isolation study?
<--- Score
129. How do you manage unclear Fault isolation requirements?
<--- Score
130. What are the Fault isolation use cases?
<--- Score
131. What are the requirements for audit information?
<--- Score
132. What is the scope of the Fault isolation effort?
<--- Score
133. Are customer(s) identified and segmented according to their different needs and requirements?
<--- Score
134. Is there a Fault isolation management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
<--- Score
135. Has a project plan, Gantt chart, or similar been developed/completed?
<--- Score
136. What would be the goal or target for a Fault isolation’s improvement team?
<--- Score
137. How do you gather requirements?
<--- Score
138. How are consistent Fault isolation definitions important?
<--- Score
139. What constraints exist that might impact the team?
<--- Score
140. What intelligence can you gather?
<--- Score
141. What are the core elements of the Fault isolation business case?
<--- Score
Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Fault isolation Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How frequently do you track Fault isolation measures?
<--- Score
2. How do you measure variability?
<--- Score
3. What causes extra work or rework?
<---
