Stakeholder Management Plan: Service Assurance Agent214
2.39 Change Management Plan: Service Assurance Agent216
3.0 Executing Process Group: Service Assurance Agent218
3.1 Team Member Status Report: Service Assurance Agent220
3.2 Change Request: Service Assurance Agent222
3.3 Change Log: Service Assurance Agent224
3.4 Decision Log: Service Assurance Agent226
3.5 Quality Audit: Service Assurance Agent228
3.6 Team Directory: Service Assurance Agent230
3.7 Team Operating Agreement: Service Assurance Agent232
3.8 Team Performance Assessment: Service Assurance Agent234
3.9 Team Member Performance Assessment: Service Assurance Agent237
3.10 Issue Log: Service Assurance Agent239
4.0 Monitoring and Controlling Process Group: Service Assurance Agent241
4.1 Project Performance Report: Service Assurance Agent243
4.2 Variance Analysis: Service Assurance Agent245
4.3 Earned Value Status: Service Assurance Agent247
4.4 Risk Audit: Service Assurance Agent249
4.5 Contractor Status Report: Service Assurance Agent251
4.6 Formal Acceptance: Service Assurance Agent253
5.0 Closing Process Group: Service Assurance Agent255
5.1 Procurement Audit: Service Assurance Agent257
5.2 Contract Close-Out: Service Assurance Agent260
5.3 Project or Phase Close-Out: Service Assurance Agent262
5.4 Lessons Learned: Service Assurance Agent264
Index266
CRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What vendors make products that address the Service Assurance Agent needs?
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2. Consider your own Service Assurance Agent project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?
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3. What is the problem or issue?
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4. What is the Service Assurance Agent problem definition? What do you need to resolve?
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5. Do you need to avoid or amend any Service Assurance Agent activities?
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6. How do you recognize an Service Assurance Agent objection?
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7. Will new equipment/products be required to facilitate Service Assurance Agent delivery, for example is new software needed?
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8. Are there any specific expectations or concerns about the Service Assurance Agent team, Service Assurance Agent itself?
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9. What does Service Assurance Agent success mean to the stakeholders?
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10. How do you recognize an objection?
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11. Is the need for organizational change recognized?
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12. What are the stakeholder objectives to be achieved with Service Assurance Agent?
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13. Who needs to know?
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14. Will Service Assurance Agent deliverables need to be tested and, if so, by whom?
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15. What are the clients issues and concerns?
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16. How does it fit into your organizational needs and tasks?
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17. Think about the people you identified for your Service Assurance Agent project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?
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18. Are there regulatory / compliance issues?
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19. Who should resolve the Service Assurance Agent issues?
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20. What is the problem and/or vulnerability?
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21. Are there recognized Service Assurance Agent problems?
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22. What creative shifts do you need to take?
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23. How do you take a forward-looking perspective in identifying Service Assurance Agent research related to market response and models?
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24. To what extent would your organization benefit from being recognized as a award recipient?
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25. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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26.
