is the team addressing them?
<--- Score
100. Do you have a Healthcare services success story or case study ready to tell and share?
<--- Score
101. What information do you gather?
<--- Score
102. What is a worst-case scenario for losses?
<--- Score
103. Is there a clear Healthcare services case definition?
<--- Score
104. How was the ‘as is’ process map developed, reviewed, verified and validated?
<--- Score
105. Has the direction changed at all during the course of Healthcare services? If so, when did it change and why?
<--- Score
106. What are the Healthcare services tasks and definitions?
<--- Score
107. What defines best in class?
<--- Score
108. What knowledge or experience is required?
<--- Score
109. How do you build the right business case?
<--- Score
110. How and when will the baselines be defined?
<--- Score
111. What are the Healthcare services use cases?
<--- Score
112. What intelligence can you gather?
<--- Score
113. Are the Healthcare services requirements complete?
<--- Score
114. How do you manage changes in Healthcare services requirements?
<--- Score
115. Has everyone on the team, including the team leaders, been properly trained?
<--- Score
116. What baselines are required to be defined and managed?
<--- Score
117. Have all of the relationships been defined properly?
<--- Score
118. Are task requirements clearly defined?
<--- Score
119. How is the team tracking and documenting its work?
<--- Score
120. How can the value of Healthcare services be defined?
<--- Score
121. Who are the Healthcare services improvement team members, including Management Leads and Coaches?
<--- Score
122. Are there different segments of customers?
<--- Score
123. Who defines (or who defined) the rules and roles?
<--- Score
124. Are approval levels defined for contracts and supplements to contracts?
<--- Score
125. How are consistent Healthcare services definitions important?
<--- Score
126. Has a project plan, Gantt chart, or similar been developed/completed?
<--- Score
127. Who approved the Healthcare services scope?
<--- Score
128. What is the definition of Healthcare services excellence?
<--- Score
129. Has a high-level ‘as is’ process map been completed, verified and validated?
<--- Score
130. Is Healthcare services linked to key stakeholder goals and objectives?
<--- Score
Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Healthcare services Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Is a follow-up focused external Healthcare services review required?
<--- Score
2. Who is involved in verifying compliance?
<--- Score
3. How will effects be measured?
<--- Score
4. What are the costs of delaying Healthcare services action?
<--- Score
5. What causes extra work or rework?
<--- Score
6. When a disaster occurs, who gets priority?
<--- Score
7. What details are required of the Healthcare services cost structure?
<--- Score
8. What causes mismanagement?
<--- Score
9. Which Healthcare services impacts are significant?
<---
