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73. Who should resolve the Healthcare services issues?
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74. Are controls defined to recognize and contain problems?
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75. Who needs what information?
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76. Would you recognize a threat from the inside?
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77. Have you identified your Healthcare services key performance indicators?
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78. What are the stakeholder objectives to be achieved with Healthcare services?
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79. How do you recognize an Healthcare services objection?
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80. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
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81. Looking at each person individually – does every one have the qualities which are needed to work in this group?
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82. Where is training needed?
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83. Do you need help in getting healthcare services?
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84. How do you assess your Healthcare services workforce capability and capacity needs, including skills, competencies, and staffing levels?
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85. What activities does the governance board need to consider?
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86. Did you miss any major Healthcare services issues?
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87. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
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88. What are the expected benefits of Healthcare services to the stakeholder?
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89. How many trainings, in total, are needed?
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90. Who else hopes to benefit from it?
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91. Which issues are too important to ignore?
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92. What needs to be done?
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93. Are there any specific expectations or concerns about the Healthcare services team, Healthcare services itself?
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94. What resources or support might you need?
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95. What would happen if Healthcare services weren’t done?
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96. Does the problem have ethical dimensions?
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97. How do you recognize an objection?
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98. What is the problem and/or vulnerability?
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99. What is the recognized need?
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100. Are there recognized Healthcare services problems?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Healthcare services Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Do you have organizational privacy requirements?
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2. Is there any additional Healthcare services definition of success?
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3. Have the customer needs been translated into specific, measurable requirements? How?
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4. Are resources adequate for the scope?
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5. Has your scope been defined?
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6. In what way can you redefine the criteria of choice clients have in your category in your favor?
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7. What are the core elements of the Healthcare services business case?
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8. Have all basic functions of Healthcare services been defined?
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9. What critical content must be communicated – who, what, when, where, and how?
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10. The political context: who holds power?
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11. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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