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99. How and when will the baselines be defined?
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100. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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101. Is there a Production license management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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102. How do you hand over Production license context?
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103. What Production license services do you require?
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104. Do you have organizational privacy requirements?
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105. How do you catch Production license definition inconsistencies?
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106. Have all of the relationships been defined properly?
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107. What was the context?
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108. Are audit criteria, scope, frequency and methods defined?
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109. How do you gather Production license requirements?
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110. What is the worst case scenario?
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111. Are customer(s) identified and segmented according to their different needs and requirements?
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112. Are all requirements met?
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113. What are the tasks and definitions?
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114. What knowledge or experience is required?
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115. Is special Production license user knowledge required?
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116. Has a team charter been developed and communicated?
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117. What are the rough order estimates on cost savings/opportunities that Production license brings?
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118. What is the definition of success?
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119. What are the compelling stakeholder reasons for embarking on Production license?
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120. Are task requirements clearly defined?
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121. Have specific policy objectives been defined?
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122. How do you gather requirements?
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123. What is a worst-case scenario for losses?
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124. How do you manage unclear Production license requirements?
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125. Is the work to date meeting requirements?
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126. How can the value of Production license be defined?
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127. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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128. What is in scope?
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129. Who defines (or who defined) the rules and roles?
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130. What is the scope of the Production license work?
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131. Is there a critical path to deliver Production license results?
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132. What scope to assess?
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133. What would be the goal or target for a Production license’s improvement team?
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134. What key stakeholder process output measure(s) does Production license leverage and how?
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135. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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136. Has a Production license requirement not been met?
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137. How often are the team meetings?
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138. Who approved the Production license scope?
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139. What system do you use for gathering Production license information?
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140. Is there any additional Production license definition of success?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Production license Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance
