my belief,the answer to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Critical Process Parameters Scorecard on the second next page of the Self-Assessment.
Your completed Critical Process Parameters Scorecard will give you a clear presentation of which Critical Process Parameters areas need attention.
Critical Process Parameters
Scorecard Example
Example of how the finalized Scorecard can look like:
Critical Process Parameters
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service8
Included Resources - how to access8
Purpose of this Self-Assessment10
How to use the Self-Assessment11
Critical Process Parameters
Scorecard Example13
Critical Process Parameters
Scorecard14
BEGINNING OF THE
SELF-ASSESSMENT:15
CRITERION #1: RECOGNIZE16
CRITERION #2: DEFINE:28
CRITERION #3: MEASURE:45
CRITERION #4: ANALYZE:60
CRITERION #5: IMPROVE:77
CRITERION #6: CONTROL:93
CRITERION #7: SUSTAIN:106
Critical Process Parameters and Managing Projects, Criteria for Project Managers:130
1.0 Initiating Process Group: Critical Process Parameters131
1.1 Project Charter: Critical Process Parameters133
1.2 Stakeholder Register: Critical Process Parameters135
1.3 Stakeholder Analysis Matrix: Critical Process Parameters136
2.0 Planning Process Group: Critical Process Parameters138
2.1 Project Management Plan: Critical Process Parameters140
2.2 Scope Management Plan: Critical Process Parameters142
2.3 Requirements Management Plan: Critical Process Parameters144
2.4 Requirements Documentation: Critical Process Parameters146
2.5 Requirements Traceability Matrix: Critical Process Parameters148
2.6 Project Scope Statement: Critical Process Parameters150
2.7 Assumption and Constraint Log: Critical Process Parameters153
2.8 Work Breakdown Structure: Critical Process Parameters155
2.9 WBS Dictionary: Critical Process Parameters157
2.10 Schedule Management Plan: Critical Process Parameters160
2.11 Activity List: Critical Process Parameters162
2.12 Activity Attributes: Critical Process Parameters164
2.13 Milestone List: Critical Process Parameters166
2.14 Network Diagram: Critical Process Parameters168
2.15 Activity Resource Requirements: Critical Process Parameters170
2.16 Resource Breakdown Structure: Critical Process Parameters171
2.17 Activity Duration Estimates: Critical Process Parameters173
2.18 Duration Estimating Worksheet: Critical Process Parameters175
2.19 Project Schedule: Critical Process Parameters177
2.20 Cost Management Plan: Critical Process Parameters179
2.21 Activity Cost Estimates: Critical Process Parameters181
2.22 Cost Estimating Worksheet: Critical Process Parameters183
2.23 Cost Baseline: Critical Process Parameters185
2.24 Quality Management Plan: Critical Process Parameters187
2.25 Quality Metrics: Critical Process Parameters189
2.26 Process Improvement Plan: Critical Process Parameters191
2.27 Responsibility Assignment Matrix: Critical Process Parameters193
2.28 Roles and Responsibilities: Critical Process Parameters195
2.29 Human Resource Management Plan: Critical Process Parameters197
2.30 Communications Management Plan: Critical Process Parameters199
2.31 Risk Management Plan: Critical Process Parameters201
2.32 Risk Register: Critical Process Parameters203
2.33 Probability and Impact Assessment: Critical Process Parameters205
2.34 Probability and Impact Matrix: Critical Process Parameters207
2.35 Risk Data Sheet: Critical Process Parameters209
2.36
