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58. Are roles and responsibilities formally defined?
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59. What information do you gather?
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60. What was the context?
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61. How do you gather the stories?
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62. Are the Financial inclusion requirements complete?
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63. Are there any constraints known that bear on the ability to perform Financial inclusion work? How is the team addressing them?
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64. Do you have organizational privacy requirements?
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65. How do you keep key subject matter experts in the loop?
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66. Will team members regularly document their Financial inclusion work?
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67. Has a team charter been developed and communicated?
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68. Is the scope of Financial inclusion defined?
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69. What are the record-keeping requirements of Financial inclusion activities?
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70. Where can you gather more information?
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71. Has the Financial inclusion work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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72. Who are the Financial inclusion improvement team members, including Management Leads and Coaches?
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73. Has the direction changed at all during the course of Financial inclusion? If so, when did it change and why?
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74. When is the estimated completion date?
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75. Has/have the customer(s) been identified?
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76. What are the compelling stakeholder reasons for embarking on Financial inclusion?
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77. How was the ‘as is’ process map developed, reviewed, verified and validated?
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78. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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79. Have specific policy objectives been defined?
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80. How often are the team meetings?
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81. How would you define the culture at your organization, how susceptible is it to Financial inclusion changes?
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82. What are the requirements for audit information?
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83. How do you manage changes in Financial inclusion requirements?
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84. Is scope creep really all bad news?
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85. What are the tasks and definitions?
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86. Is it clearly defined in and to your organization what you do?
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87. Scope of sensitive information?
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88. Are there different segments of customers?
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89. What is the scope of Financial inclusion?
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90. How does the Financial inclusion manager ensure against scope creep?
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91. What baselines are required to be defined and managed?
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92. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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93. What is in scope?
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94. Has a high-level ‘as is’ process map been completed, verified and validated?
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95. What is the scope of the Financial inclusion work?
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96. Has a project plan, Gantt chart, or similar been developed/completed?
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97. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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98. Are audit criteria, scope, frequency and methods defined?
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99. What are the core elements of the Financial inclusion business case?
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100. What is out of scope?
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101. Does the team have regular meetings?
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102.
