What Human language technology problem should be solved?
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71. Do you need different information or graphics?
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72. How do you recognize an objection?
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73. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
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74. What is the recognized need?
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75. What are your needs in relation to Human language technology skills, labor, equipment, and markets?
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76. What are the clients issues and concerns?
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77. Which issues are too important to ignore?
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78. How are training requirements identified?
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79. For your Human language technology project, identify and describe the business environment, is there more than one layer to the business environment?
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80. Do you know what you need to know about Human language technology?
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81. What are the Human language technology resources needed?
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82. To what extent would your organization benefit from being recognized as a award recipient?
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83. Who needs to know about Human language technology?
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84. How do you assess your Human language technology workforce capability and capacity needs, including skills, competencies, and staffing levels?
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85. Does Human language technology create potential expectations in other areas that need to be recognized and considered?
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86. Are there any revenue recognition issues?
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87. Are controls defined to recognize and contain problems?
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88. Who are your key stakeholders who need to sign off?
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89. What Human language technology capabilities do you need?
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90. How can auditing be a preventative security measure?
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91. Are there any specific expectations or concerns about the Human language technology team, Human language technology itself?
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92. Where do you need to exercise leadership?
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93. To what extent does each concerned units management team recognize Human language technology as an effective investment?
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94. Why the need?
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95. Whom do you really need or want to serve?
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96. Are there regulatory / compliance issues?
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97. Looking at each person individually – does every one have the qualities which are needed to work in this group?
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98. What is the problem or issue?
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99. Is the need for organizational change recognized?
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100. Do you have/need 24-hour access to key personnel?
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101. How do you identify subcontractor relationships?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Human language technology Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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2. What knowledge or experience is required?
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3. What is the worst case scenario?
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4. How do you manage scope?
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5. What is the scope of Human language technology?
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6. How would you define the culture at your organization, how susceptible is it to Human language technology changes?
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7. What are the rough order estimates on cost savings/opportunities
