Health Care Services A Complete Guide - 2020 Edition. Gerardus Blokdyk
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16. Is Health care services linked to key stakeholder goals and objectives?
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17. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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18. In what way can you redefine the criteria of choice clients have in your category in your favor?
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19. Are improvement team members fully trained on Health care services?
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20. Who is gathering information?
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21. How do you manage unclear Health care services requirements?
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22. Is the scope of Health care services defined?
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23. Has everyone on the team, including the team leaders, been properly trained?
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24. What customer feedback methods were used to solicit their input?
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25. Are the Health care services requirements testable?
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26. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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27. Is special Health care services user knowledge required?
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28. Who approved the Health care services scope?
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29. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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30. If substitutes have been appointed, have they been briefed on the Health care services goals and received regular communications as to the progress to date?
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31. How do you build the right business case?
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32. What intelligence can you gather?
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33. How do you hand over Health care services context?
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34. When is/was the Health care services start date?
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35. Are accountability and ownership for Health care services clearly defined?
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36. How have you defined all Health care services requirements first?
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37. Is the work to date meeting requirements?
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38. Will a Health care services production readiness review be required?
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39. Is the team equipped with available and reliable resources?
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40. What are the Health care services tasks and definitions?
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41. Is scope creep really all bad news?
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42. Who is gathering Health care services information?
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43. Are there different segments of customers?
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44. What are the record-keeping requirements of Health care services activities?
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45. What are the tasks and definitions?
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46. What is the scope of the Health care services work?
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47. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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48. What constraints exist that might impact the team?
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49. How do you keep key subject matter experts in the loop?
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50. Is Health care services required?
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51. Is Health care services currently on schedule according to the plan?
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52. What are the compelling stakeholder reasons for embarking on Health care services?
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53. Is there a clear Health care services case definition?
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54. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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55. How and when will the baselines be defined?
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56. Are customer(s) identified and segmented according to their different needs and requirements?
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57. Have the customer needs been translated into specific, measurable requirements? How?
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58. Are roles and responsibilities formally defined?
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59.