answer to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Managed Health Care Scorecard on the second next page of the Self-Assessment.
Your completed Managed Health Care Scorecard will give you a clear presentation of which Managed Health Care areas need attention.
Managed Health Care
Scorecard Example
Example of how the finalized Scorecard can look like:
Managed Health Care
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Managed Health Care
Scorecard Example12
Managed Health Care
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:27
CRITERION #3: MEASURE:43
CRITERION #4: ANALYZE:57
CRITERION #5: IMPROVE:73
CRITERION #6: CONTROL:89
CRITERION #7: SUSTAIN:101
Managed Health Care and Managing Projects, Criteria for Project Managers:126
1.0 Initiating Process Group: Managed Health Care127
1.1 Project Charter: Managed Health Care129
1.2 Stakeholder Register: Managed Health Care131
1.3 Stakeholder Analysis Matrix: Managed Health Care132
2.0 Planning Process Group: Managed Health Care134
2.1 Project Management Plan: Managed Health Care136
2.2 Scope Management Plan: Managed Health Care138
2.3 Requirements Management Plan: Managed Health Care140
2.4 Requirements Documentation: Managed Health Care142
2.5 Requirements Traceability Matrix: Managed Health Care144
2.6 Project Scope Statement: Managed Health Care146
2.7 Assumption and Constraint Log: Managed Health Care148
2.8 Work Breakdown Structure: Managed Health Care150
2.9 WBS Dictionary: Managed Health Care152
2.10 Schedule Management Plan: Managed Health Care155
2.11 Activity List: Managed Health Care157
2.12 Activity Attributes: Managed Health Care159
2.13 Milestone List: Managed Health Care161
2.14 Network Diagram: Managed Health Care163
2.15 Activity Resource Requirements: Managed Health Care165
2.16 Resource Breakdown Structure: Managed Health Care166
2.17 Activity Duration Estimates: Managed Health Care168
2.18 Duration Estimating Worksheet: Managed Health Care170
2.19 Project Schedule: Managed Health Care172
2.20 Cost Management Plan: Managed Health Care174
2.21 Activity Cost Estimates: Managed Health Care176
2.22 Cost Estimating Worksheet: Managed Health Care178
2.23 Cost Baseline: Managed Health Care180
2.24 Quality Management Plan: Managed Health Care182
2.25 Quality Metrics: Managed Health Care184
2.26 Process Improvement Plan: Managed Health Care186
2.27 Responsibility Assignment Matrix: Managed Health Care188
2.28 Roles and Responsibilities: Managed Health Care190
2.29 Human Resource Management Plan: Managed Health Care192
2.30 Communications Management Plan: Managed Health Care194
2.31 Risk Management Plan: Managed Health Care196
2.32 Risk Register: Managed Health Care198
2.33 Probability and Impact Assessment: Managed Health Care200
2.34 Probability and Impact Matrix: Managed Health Care202
2.35 Risk Data Sheet: Managed Health Care204
2.36 Procurement Management Plan: Managed Health Care206
2.37 Source Selection Criteria: Managed Health Care208
2.38 Stakeholder Management Plan: Managed Health Care210
2.39 Change Management Plan: Managed Health Care212
3.0
