Global Experience Industries. Jens Christensen
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11 Poon. Tourism, Technology and Competitive Strategies, 32-61.
12 TIA. ‘Travel Insights’, Aug. 2005: www.tia.org. EU/Leidner, Rüdiger (2004). The European Tourism Industry. Bruxelles: EU: http://ec.euroe.eu.
13 EU/Leidner. The European Tourism Industry, 18. EU/Leidner, Rüdiger (2007). The European Tourism Industry in the Enlarged Community. Bruxelles: EU: http://ec.euroe.eu.
14 EU/Leidner. The European Tourism Industry, 15-26.
15 TIA. US Travel Market Overview.
16 Jun, Hyon Soo, Vogt, Christine A., and MacKay, Kelly J. (2007). ‘Relationships between Travel Information and Travel Product Purchase in Pretrip Contexts’. Journal of Travel Research, vol. 45, 266-274.
17 EU/Leidner. The European Tourism Industry, 33-34.
18 www.blueguides.com. www.wikipedia.org. ‘Guide book’.
20 www.fodors.com. www.lonelyplanet.com. www.roughguides.com
21 www.wikipedia.org. ‘Map’.
22 www.michelin.com.
23 www.wikipedia.org. ‘Weather forecasting’.
24 Eurostat. Panorama on Tourism, 31. TIA. U S. Travel Market Overview.
25 EU (2006). Energy and Transport in Figures 2005. US Census Bureau (2007). Statistical Abstracts. Transportation: www.census.gov.
26 EU/Leidner. The European Tourism Industry, 39.
27 www.sncf.com. www.accorhotels.com
28 www.stenalines.com. www.scandlines.com.
29 Drewry (2006). The European Ferry Industry: www.drewry.co.uk.
30 ATAG (2005). The Economic & Social Benefits of Air Transport: www.atag.org.
31 ATW. World Airline Financial Results 2005.
32 www.iata.org.
33 www.staralliance.com. www.oneworld.com. www.skyteam.com.
34 Christensen, Jens (2000). IT and Business, 178-182, 234-236, 370-371. Aarhus; Aarhus University Press. www.sabre.com/history. www.galileo.com. www.worldspan.com/history.
35 Cheyne, Jo, Mary Downes, and Stephen Legg (2005). ‘Travel Agent vs. Internet: What Influences Travel Consumer Choices’? Journal of Vacation Marketing, vol. 12, 41-57. Hyde, Kenneth F. and Rob Lawson (2003). ‘The Nature of Independent Travel’. Journal of Travel Research, vol. 42, 13-23.
36 Dolnicar, Sara and Christian Laesser (2007). ‘Travel Agency Marketing Strategy: Insights from Switzerland’. Journal of Travel Research, vol.46, 133-146.
38 Sabre (2007). Annual Report 2006: www.sabre.com.
39 Information Week. 2.2.2006.
40 EU (2006). ICT and e-Business in the Tourism Industry. Sector Report No. 8/2006: www.unionnetwork.org. www.wikipedia.org. ‘Computer reservation systems’.
41 www.galileo.com. www.travelport.com. www.worldspan.com.
42 www.cendant.com. www.blackstonegroup.com
43 www.cendant.com. www.blackstonegroup.com.
44 www.amadeus.com.
45 Amadeus (2005). Annual Report 2004-2005.
47 www.expedia.com.
49 www.kayak.com.
50 www.youtube.com. www.myspace.com. www.facebook.com.
52 www.expedia.com.
53 www.professionaltravelguide.com.