The New Normal in IT. Gregory S. Smith

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www.cnbc.com/2021/04/15/pfizer-ceo-says-third-covid-vaccine-dose-likely-needed-within-12-months.html (accessed April 15, 2021).

      5 5. Anna Medaris Miller, “It took 184 years to eradicate smallpox after a vaccine was developed – a reminder of what we may face with the coronavirus,” Business Insider (May 8, 2020), www.businessinsider.com/who-it-took-184-years-to-eradicate-smallpox-after-vaccine-2020-5#:~:text=Smallpox%20remains%20the%20only%20human,to%20its%20eradication%20in%201980 (accessed April 15, 2021).

      6 6. Ibid.

      7 7. Jason Beaubien, “The campaign to wipe out polio was going really well … until it wasn't,” NPR (October 30, 2020), www.npr.org/sections/goatsandsoda/2020/10/30/929080692/the-campaign-to-wipe-out-polio-was-going-really-well-until-it-wasnt (accessed April 15, 2021).

      8 8. Ibid.

      9 9. Ibid.

      10 10. Ibid.

      11 11. Jessie Yeung and Vedika Sud, “India's second Covid wave hits like a ‘tsunami' as hospitals buckle under weight,” CNN (April 21, 2021), www.cnn.com/2021/04/21/india/india-covid-hospital-shortage-intl-hnk/index.html (accessed April 27, 2021).

      12 12. Ibid.

      13 13. Executive Briefing, “COVID-19: Implications for business,” McKinsey & Company (April 21, 2021), https://www.mckinsey.com/business-functions/risk/our-insights/covid-19-implications-for-business# (accessed April 22, 2021).

      14 14. Ibid.

      15 15. Ibid.

      16 16. Bryan Pietsch, “20.5 million people lost their jobs in April. Here are the 10 job types that were hardest hit,” Business Insider (May 12, 2020), https://www.businessinsider.com/jobs-industries-careers-hit-hardest-by-coronavirus-unemployment-data-2020-5 (accessed April 27, 2021).

      17 17. Ibid.

      18 18. Anna Saavedra, Amie Rapaport, Morgan Polikoff, Daniel Silver, Shira Haderlein, and Marshall Garland, “Evidence of COVID-19's impact on K–12 education points to critical areas of intervention,” USC Schaeffer (December 15, 2020), https://healthpolicy.usc.edu/evidence-base/evidence-of-covid-19s-impact-on-k-12-education-points-to-critical-areas-of-intervention/ (accessed April 27, 2021).

      19 19. Ibid.

      20 20. Ibid.

      21 21. Ibid.

      22 22. Ibid.

      23 23. Ibid.

      24 24. Natasha Singer, “Online schools are here to stay, even after the pandemic,” New York Times (April 11, 2021), https://www.nytimes.com/2021/04/11/technology/remote-learning-online-school.html (accessed April 16, 2021).

      25 25. Ibid.

      26 26. Ibid.

      27 27. Amy Joyce, “New York City just canceled snow days, and parents aren't happy,” Washington Post (May 5, 2021), www.washingtonpost.com/lifestyle/2021/05/05/snow-days-nyc-schools-remote-learning/ (accessed May 6, 2021).

      28 28. Ibid.

      29 29. Morgan Polikoff, Dan Silver, and Shira Korn, “What's the likely impact of COVID-19 on higher ed?,” Inside Higher Ed (August 4, 2020), https://www.insidehighered.com/views/2020/08/04/analysis-data-national-survey-impact-pandemic-higher-ed-opinion (accessed April 27, 2021.

      30 30. Associated Press, “Clemson will freeze undergraduate tuition next school year,” U.S. News & World Report (May 4, 2021), https://www.usnews.com/news/best-states/south-carolina/articles/2021-05-04/clemson-will-freeze-undergraduate-tuition-next-school-year#:~:text=South%20Carolina's%20Clemson%20University%20has,for%20the%20upcoming%20school%20year.&text=School%20officials%20said%20millions%20in,the%202021%2D2022%20academic%20year (accessed May 6, 2021).

      31 31. Ibid.

      32 32. Luca Ventura, “Unemployment rates around the world 2020,” Global Finance (October 22, 2020), https://www.gfmag.com/global-data/economic-data/worlds-unemployment-rates.com (accessed May 6, 2021).

      33 33. Ibid.

      34 34. Ibid.

      35 35.

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