Quality Audit: SAP Center223
3.6 Team Directory: SAP Center226
3.7 Team Operating Agreement: SAP Center228
3.8 Team Performance Assessment: SAP Center230
3.9 Team Member Performance Assessment: SAP Center232
3.10 Issue Log: SAP Center234
4.0 Monitoring and Controlling Process Group: SAP Center236
4.1 Project Performance Report: SAP Center238
4.2 Variance Analysis: SAP Center240
4.3 Earned Value Status: SAP Center242
4.4 Risk Audit: SAP Center244
4.5 Contractor Status Report: SAP Center246
4.6 Formal Acceptance: SAP Center248
5.0 Closing Process Group: SAP Center250
5.1 Procurement Audit: SAP Center252
5.2 Contract Close-Out: SAP Center255
5.3 Project or Phase Close-Out: SAP Center257
5.4 Lessons Learned: SAP Center259
Index261
CRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Are there recognized SAP Center problems?
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2. How do you recognize an SAP Center objection?
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3. What else needs to be measured?
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4. Do you know what you need to know about SAP Center?
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5. Whom do you really need or want to serve?
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6. Who defines the rules in relation to any given issue?
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7. Why is this needed?
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8. What is the recognized need?
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9. Who needs to know about SAP Center?
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10. Are there any revenue recognition issues?
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11. Who else hopes to benefit from it?
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12. What would happen if SAP Center weren’t done?
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13. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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14. Are losses recognized in a timely manner?
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15. What are your needs in relation to SAP Center skills, labor, equipment, and markets?
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16. Does your organization need more SAP Center education?
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17. How much are sponsors, customers, partners, stakeholders involved in SAP Center? In other words, what are the risks, if SAP Center does not deliver successfully?
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18. Who are your key stakeholders who need to sign off?
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19. What activities does the governance board need to consider?
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20. Where do you need to exercise leadership?
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21. Will it solve real problems?
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22. What is the smallest subset of the problem you can usefully solve?
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23. Which information does the SAP Center business case need to include?
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24. For your SAP Center project, identify and describe the business environment, is there more than one layer to the business environment?
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25. Will a response program recognize when a crisis occurs and provide some level of response?
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26. What creative shifts do you need to take?
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27. Which needs are not included or involved?
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28. Is it needed?
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29. What should be considered when identifying available resources, constraints, and deadlines?
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30. Are problem definition and motivation clearly presented?
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31. Who should resolve the SAP Center issues?
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32. What is the problem or issue?
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33. Is the quality assurance team identified?
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