experience cost structure?
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37. When a disaster occurs, who gets priority?
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38. How sensitive must the Digital customer experience strategy be to cost?
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39. What are the costs of delaying Digital customer experience action?
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40. What potential environmental factors impact the Digital customer experience effort?
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41. Where is it measured?
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42. What does your operating model cost?
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43. What are the Digital customer experience key cost drivers?
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44. How do you verify and develop ideas and innovations?
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45. Are you able to realize any cost savings?
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46. Are there measurements based on task performance?
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47. What disadvantage does this cause for the user?
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48. How do you control the overall costs of your work processes?
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49. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?
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50. Are you aware of what could cause a problem?
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51. What does losing customers cost your organization?
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52. What drives O&M cost?
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53. Did you tackle the cause or the symptom?
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54. At what cost?
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55. What measurements are possible, practicable and meaningful?
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56. What are hidden Digital customer experience quality costs?
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57. How can you measure the performance?
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58. Which Digital customer experience impacts are significant?
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59. What is the total cost related to deploying Digital customer experience, including any consulting or professional services?
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60. Are Digital customer experience vulnerabilities categorized and prioritized?
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61. Do the benefits outweigh the costs?
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62. What are you verifying?
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63. How will success or failure be measured?
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64. When should you bother with diagrams?
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65. How do you verify Digital customer experience completeness and accuracy?
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66. How do you verify performance?
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67. Who is involved in verifying compliance?
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68. How long to keep data and how to manage retention costs?
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69. How will your organization measure success?
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70. How do you aggregate measures across priorities?
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71. What are the Digital customer experience investment costs?
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72. What measurements are being captured?
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73. How will measures be used to manage and adapt?
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74. What would be a real cause for concern?
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75. What is your decision requirements diagram?
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76. Why a Digital customer experience focus?
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77. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Digital customer experience services/products?
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78. Are missed Digital customer experience opportunities costing your organization money?
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79. How do you measure variability?
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80. How do you verify the Digital customer experience requirements quality?
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81. What does verifying compliance entail?
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82. What could cause delays in the schedule?
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83.
