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105. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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106. The political context: who holds power?
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107. What defines best in class?
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108. Are task requirements clearly defined?
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109. Are roles and responsibilities formally defined?
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110. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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111. Does the team have regular meetings?
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112. What key stakeholder process output measure(s) does Revenue Analytics leverage and how?
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113. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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114. What system do you use for gathering Revenue Analytics information?
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115. How do you gather Revenue Analytics requirements?
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116. What sources do you use to gather information for a Revenue Analytics study?
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117. Is there any additional Revenue Analytics definition of success?
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118. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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119. What happens if Revenue Analytics’s scope changes?
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120. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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121. Has the direction changed at all during the course of Revenue Analytics? If so, when did it change and why?
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122. How do you catch Revenue Analytics definition inconsistencies?
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123. Has a project plan, Gantt chart, or similar been developed/completed?
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124. What is the worst case scenario?
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125. What is the context?
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126. What are the tasks and definitions?
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127. What are the rough order estimates on cost savings/opportunities that Revenue Analytics brings?
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128. What is the scope of Revenue Analytics?
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129. What are the requirements for audit information?
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130. How did the Revenue Analytics manager receive input to the development of a Revenue Analytics improvement plan and the estimated completion dates/times of each activity?
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131. Has/have the customer(s) been identified?
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132. Are accountability and ownership for Revenue Analytics clearly defined?
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133. What critical content must be communicated – who, what, when, where, and how?
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134. Is special Revenue Analytics user knowledge required?
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135. Are required metrics defined, what are they?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Revenue Analytics Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How do you verify your resources?
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2. Are you able to realize any cost savings?
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3. How is performance measured?
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4. Are missed Revenue Analytics opportunities costing your organization money?
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5. What are the costs?
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6. What is the cost of rework?
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7. How will effects be measured?
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8. What are the operational
