What knowledge or experience is required?
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101. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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102. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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103. Has a Infrastructure-as-a-service requirement not been met?
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104. What is in the scope and what is not in scope?
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105. Are task requirements clearly defined?
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106. Will a Infrastructure-as-a-service production readiness review be required?
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107. When are meeting minutes sent out? Who is on the distribution list?
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108. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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109. How do you build the right business case?
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110. How did the Infrastructure-as-a-service manager receive input to the development of a Infrastructure-as-a-service improvement plan and the estimated completion dates/times of each activity?
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111. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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112. Who is gathering Infrastructure-as-a-service information?
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113. What defines best in class?
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114. Are different versions of process maps needed to account for the different types of inputs?
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115. Is the Infrastructure-as-a-service scope manageable?
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116. Are team charters developed?
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117. What baselines are required to be defined and managed?
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118. If substitutes have been appointed, have they been briefed on the Infrastructure-as-a-service goals and received regular communications as to the progress to date?
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119. Have all basic functions of Infrastructure-as-a-service been defined?
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120. How do you hand over Infrastructure-as-a-service context?
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121. What was the context?
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122. What is the worst case scenario?
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123. Are stakeholder processes mapped?
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124. What is the scope of the Infrastructure-as-a-service work?
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125. How will the Infrastructure-as-a-service team and the group measure complete success of Infrastructure-as-a-service?
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126. Has a high-level ‘as is’ process map been completed, verified and validated?
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127. How was the ‘as is’ process map developed, reviewed, verified and validated?
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128. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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129. Who are the Infrastructure-as-a-service improvement team members, including Management Leads and Coaches?
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130. Are customers identified and high impact areas defined?
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131. Is the scope of Infrastructure-as-a-service defined?
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132. What are the tasks and definitions?
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133. What are the dynamics of the communication plan?
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134. Are required metrics defined, what are they?
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135. What Infrastructure-as-a-service services do you require?
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136. Has the Infrastructure-as-a-service work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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137. How do you think the partners involved in Infrastructure-as-a-service would have defined success?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Infrastructure-as-a-service Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5
