Desktops As A Service A Complete Guide - 2020 Edition. Gerardus Blokdyk

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answer to this question is clearly defined’.

      There are two ways in which you can choose to interpret this statement;

      1.how aware are you that the answer to the question is clearly defined

      2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.

      A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.

      After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Desktops As A Service Scorecard on the second next page of the Self-Assessment.

      Your completed Desktops As A Service Scorecard will give you a clear presentation of which Desktops As A Service areas need attention.

      Desktops As A Service

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Desktops As A Service

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Desktops As A Service

      Scorecard Example12

      Desktops As A Service

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:74

      CRITERION #6: CONTROL:90

      CRITERION #7: SUSTAIN:102

      Desktops As A Service and Managing Projects, Criteria for Project Managers:126

      1.0 Initiating Process Group: Desktops As A Service127

      1.1 Project Charter: Desktops As A Service129

      1.2 Stakeholder Register: Desktops As A Service131

      1.3 Stakeholder Analysis Matrix: Desktops As A Service132

      2.0 Planning Process Group: Desktops As A Service134

      2.1 Project Management Plan: Desktops As A Service136

      2.2 Scope Management Plan: Desktops As A Service138

      2.3 Requirements Management Plan: Desktops As A Service140

      2.4 Requirements Documentation: Desktops As A Service142

      2.5 Requirements Traceability Matrix: Desktops As A Service144

      2.6 Project Scope Statement: Desktops As A Service146

      2.7 Assumption and Constraint Log: Desktops As A Service148

      2.8 Work Breakdown Structure: Desktops As A Service150

      2.9 WBS Dictionary: Desktops As A Service152

      2.10 Schedule Management Plan: Desktops As A Service154

      2.11 Activity List: Desktops As A Service156

      2.12 Activity Attributes: Desktops As A Service158

      2.13 Milestone List: Desktops As A Service160

      2.14 Network Diagram: Desktops As A Service162

      2.15 Activity Resource Requirements: Desktops As A Service164

      2.16 Resource Breakdown Structure: Desktops As A Service166

      2.17 Activity Duration Estimates: Desktops As A Service168

      2.18 Duration Estimating Worksheet: Desktops As A Service170

      2.19 Project Schedule: Desktops As A Service172

      2.20 Cost Management Plan: Desktops As A Service174

      2.21 Activity Cost Estimates: Desktops As A Service176

      2.22 Cost Estimating Worksheet: Desktops As A Service178

      2.23 Cost Baseline: Desktops As A Service180

      2.24 Quality Management Plan: Desktops As A Service182

      2.25 Quality Metrics: Desktops As A Service184

      2.26 Process Improvement Plan: Desktops As A Service186

      2.27 Responsibility Assignment Matrix: Desktops As A Service188

      2.28 Roles and Responsibilities: Desktops As A Service190

      2.29 Human Resource Management Plan: Desktops As A Service192

      2.30 Communications Management Plan: Desktops As A Service194

      2.31 Risk Management Plan: Desktops As A Service196

      2.32 Risk Register: Desktops As A Service198

      2.33 Probability and Impact Assessment: Desktops As A Service200

      2.34 Probability and Impact Matrix: Desktops As A Service202

      2.35 Risk Data Sheet: Desktops As A Service204

      2.36 Procurement Management Plan: Desktops As A Service206

      2.37 Source Selection Criteria: Desktops As A Service208

      2.38 Stakeholder Management Plan: Desktops As A Service210

      2.39

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