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103. If substitutes have been appointed, have they been briefed on the Learning society goals and received regular communications as to the progress to date?
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104. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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105. What are the Learning society tasks and definitions?
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106. How do you gather Learning society requirements?
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107. What knowledge or experience is required?
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108. What baselines are required to be defined and managed?
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109. What would be the goal or target for a Learning society’s improvement team?
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110. Is Learning society currently on schedule according to the plan?
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111. What constraints exist that might impact the team?
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112. What are the record-keeping requirements of Learning society activities?
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113. Is Learning society linked to key stakeholder goals and objectives?
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114. Are different versions of process maps needed to account for the different types of inputs?
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115. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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116. What is out of scope?
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117. Where can you gather more information?
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118. How have you defined all Learning society requirements first?
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119. What is the worst case scenario?
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120. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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121. How do you build the right business case?
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122. Is Learning society required?
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123. What Learning society services do you require?
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124. How do you manage scope?
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125. How will variation in the actual durations of each activity be dealt with to ensure that the expected Learning society results are met?
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126. What gets examined?
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127. Has a team charter been developed and communicated?
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128. How does the Learning society manager ensure against scope creep?
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129. Has a high-level ‘as is’ process map been completed, verified and validated?
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130. Are there different segments of customers?
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131. Are approval levels defined for contracts and supplements to contracts?
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132. What is out-of-scope initially?
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133. What sort of initial information to gather?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Learning society Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Are you able to realize any cost savings?
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2. How do you verify if Learning society is built right?
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3. How do you measure efficient delivery of Learning society services?
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4. What users will be impacted?
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5. What causes investor action?
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6. Why a Learning society focus?
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7. Does management have the right priorities among projects?
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8. What are the estimated costs of proposed changes?
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