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19. What sort of initial information to gather?
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20. What would be the goal or target for a Social cognition’s improvement team?
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21. Who is gathering information?
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22. Are there different segments of customers?
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23. Are accountability and ownership for Social cognition clearly defined?
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24. Are required metrics defined, what are they?
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25. Has/have the customer(s) been identified?
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26. Is the scope of Social cognition defined?
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27. What are the core elements of the Social cognition business case?
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28. Will a Social cognition production readiness review be required?
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29. What are the Social cognition use cases?
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30. How was the ‘as is’ process map developed, reviewed, verified and validated?
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31. What is the context?
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32. What is the scope of the Social cognition effort?
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33. Is Social cognition linked to key stakeholder goals and objectives?
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34. How often are the team meetings?
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35. How will variation in the actual durations of each activity be dealt with to ensure that the expected Social cognition results are met?
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36. What are the Social cognition tasks and definitions?
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37. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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38. Are task requirements clearly defined?
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39. Are different versions of process maps needed to account for the different types of inputs?
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40. When are meeting minutes sent out? Who is on the distribution list?
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41. How do you gather Social cognition requirements?
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42. Is the Social cognition scope complete and appropriately sized?
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43. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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44. Have all basic functions of Social cognition been defined?
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45. How do you build the right business case?
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46. The political context: who holds power?
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47. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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48. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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49. How do you manage scope?
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50. What is out of scope?
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51. Has your scope been defined?
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52. How have you defined all Social cognition requirements first?
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53. What is a worst-case scenario for losses?
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54. What scope to assess?
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55. What critical content must be communicated – who, what, when, where, and how?
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56. How do you keep key subject matter experts in the loop?
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57. What key stakeholder process output measure(s) does Social cognition leverage and how?
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58. What sources do you use to gather information for a Social cognition study?
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59. Where can you gather more information?
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60. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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61. What is the scope of Social cognition?
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62. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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63. Is the Social
