question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Decision Support Scorecard on the second next page of the Self-Assessment.
Your completed Decision Support Scorecard will give you a clear presentation of which Decision Support areas need attention.
Decision Support
Scorecard Example
Example of how the finalized Scorecard can look like:
Decision Support
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Decision Support
Scorecard Example12
Decision Support
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:27
CRITERION #3: MEASURE:43
CRITERION #4: ANALYZE:58
CRITERION #5: IMPROVE:74
CRITERION #6: CONTROL:89
CRITERION #7: SUSTAIN:101
Decision Support and Managing Projects, Criteria for Project Managers:124
1.0 Initiating Process Group: Decision Support125
1.1 Project Charter: Decision Support127
1.2 Stakeholder Register: Decision Support129
1.3 Stakeholder Analysis Matrix: Decision Support130
2.0 Planning Process Group: Decision Support132
2.1 Project Management Plan: Decision Support134
2.2 Scope Management Plan: Decision Support136
2.3 Requirements Management Plan: Decision Support138
2.4 Requirements Documentation: Decision Support140
2.5 Requirements Traceability Matrix: Decision Support142
2.6 Project Scope Statement: Decision Support144
2.7 Assumption and Constraint Log: Decision Support146
2.8 Work Breakdown Structure: Decision Support148
2.9 WBS Dictionary: Decision Support150
2.10 Schedule Management Plan: Decision Support153
2.11 Activity List: Decision Support155
2.12 Activity Attributes: Decision Support157
2.13 Milestone List: Decision Support159
2.14 Network Diagram: Decision Support161
2.15 Activity Resource Requirements: Decision Support163
2.16 Resource Breakdown Structure: Decision Support164
2.17 Activity Duration Estimates: Decision Support166
2.18 Duration Estimating Worksheet: Decision Support168
2.19 Project Schedule: Decision Support170
2.20 Cost Management Plan: Decision Support172
2.21 Activity Cost Estimates: Decision Support174
2.22 Cost Estimating Worksheet: Decision Support176
2.23 Cost Baseline: Decision Support178
2.24 Quality Management Plan: Decision Support180
2.25 Quality Metrics: Decision Support182
2.26 Process Improvement Plan: Decision Support184
2.27 Responsibility Assignment Matrix: Decision Support186
2.28 Roles and Responsibilities: Decision Support188
2.29 Human Resource Management Plan: Decision Support190
2.30 Communications Management Plan: Decision Support192
2.31 Risk Management Plan: Decision Support194
2.32 Risk Register: Decision Support196
2.33 Probability and Impact Assessment: Decision Support198
2.34 Probability and Impact Matrix: Decision Support200
2.35 Risk Data Sheet: Decision Support202
2.36 Procurement Management Plan: Decision Support204
2.37 Source Selection Criteria: Decision Support206
2.38 Stakeholder Management Plan: Decision Support208
2.39 Change Management Plan: Decision Support210
3.0 Executing Process Group: Decision Support212
3.1 Team
