There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Cost Center Scorecard on the second next page of the Self-Assessment.
Your completed Cost Center Scorecard will give you a clear presentation of which Cost Center areas need attention.
Cost Center
Scorecard Example
Example of how the finalized Scorecard can look like:
Cost Center
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Cost Center
Scorecard Example12
Cost Center
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:25
CRITERION #3: MEASURE:41
CRITERION #4: ANALYZE:56
CRITERION #5: IMPROVE:70
CRITERION #6: CONTROL:86
CRITERION #7: SUSTAIN:97
Cost Center and Managing Projects, Criteria for Project Managers:118
1.0 Initiating Process Group: Cost Center119
1.1 Project Charter: Cost Center121
1.2 Stakeholder Register: Cost Center123
1.3 Stakeholder Analysis Matrix: Cost Center124
2.0 Planning Process Group: Cost Center126
2.1 Project Management Plan: Cost Center128
2.2 Scope Management Plan: Cost Center130
2.3 Requirements Management Plan: Cost Center132
2.4 Requirements Documentation: Cost Center134
2.5 Requirements Traceability Matrix: Cost Center136
2.6 Project Scope Statement: Cost Center138
2.7 Assumption and Constraint Log: Cost Center140
2.8 Work Breakdown Structure: Cost Center142
2.9 WBS Dictionary: Cost Center144
2.10 Schedule Management Plan: Cost Center146
2.11 Activity List: Cost Center148
2.12 Activity Attributes: Cost Center150
2.13 Milestone List: Cost Center152
2.14 Network Diagram: Cost Center154
2.15 Activity Resource Requirements: Cost Center156
2.16 Resource Breakdown Structure: Cost Center157
2.17 Activity Duration Estimates: Cost Center159
2.18 Duration Estimating Worksheet: Cost Center161
2.19 Project Schedule: Cost Center163
2.20 Cost Management Plan: Cost Center165
2.21 Activity Cost Estimates: Cost Center167
2.22 Cost Estimating Worksheet: Cost Center169
2.23 Cost Baseline: Cost Center171
2.24 Quality Management Plan: Cost Center173
2.25 Quality Metrics: Cost Center175
2.26 Process Improvement Plan: Cost Center177
2.27 Responsibility Assignment Matrix: Cost Center179
2.28 Roles and Responsibilities: Cost Center181
2.29 Human Resource Management Plan: Cost Center183
2.30 Communications Management Plan: Cost Center185
2.31 Risk Management Plan: Cost Center187
2.32 Risk Register: Cost Center189
2.33 Probability and Impact Assessment: Cost Center191
2.34 Probability and Impact Matrix: Cost Center193
2.35 Risk Data Sheet: Cost Center195
2.36 Procurement Management Plan: Cost Center197
2.37 Source Selection Criteria: Cost Center199
2.38 Stakeholder Management Plan: Cost Center201
2.39 Change Management Plan: Cost Center203
3.0 Executing Process Group: Cost Center205
3.1 Team Member Status Report: Cost Center207
3.2 Change Request: Cost Center209
3.3 Change Log: Cost Center211
3.4
