style="font-size:15px;"> the answer to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Community Health Services Scorecard on the second next page of the Self-Assessment.
Your completed Community Health Services Scorecard will give you a clear presentation of which Community Health Services areas need attention.
Community Health Services
Scorecard Example
Example of how the finalized Scorecard can look like:
Community Health Services
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service8
Included Resources - how to access8
Purpose of this Self-Assessment10
How to use the Self-Assessment11
Community Health Services
Scorecard Example13
Community Health Services
Scorecard14
BEGINNING OF THE
SELF-ASSESSMENT:15
CRITERION #1: RECOGNIZE16
CRITERION #2: DEFINE:28
CRITERION #3: MEASURE:44
CRITERION #4: ANALYZE:58
CRITERION #5: IMPROVE:74
CRITERION #6: CONTROL:90
CRITERION #7: SUSTAIN:103
Community Health Services and Managing Projects, Criteria for Project Managers:128
1.0 Initiating Process Group: Community Health Services129
1.1 Project Charter: Community Health Services131
1.2 Stakeholder Register: Community Health Services133
1.3 Stakeholder Analysis Matrix: Community Health Services134
2.0 Planning Process Group: Community Health Services136
2.1 Project Management Plan: Community Health Services138
2.2 Scope Management Plan: Community Health Services140
2.3 Requirements Management Plan: Community Health Services142
2.4 Requirements Documentation: Community Health Services144
2.5 Requirements Traceability Matrix: Community Health Services146
2.6 Project Scope Statement: Community Health Services148
2.7 Assumption and Constraint Log: Community Health Services151
2.8 Work Breakdown Structure: Community Health Services153
2.9 WBS Dictionary: Community Health Services155
2.10 Schedule Management Plan: Community Health Services158
2.11 Activity List: Community Health Services160
2.12 Activity Attributes: Community Health Services162
2.13 Milestone List: Community Health Services164
2.14 Network Diagram: Community Health Services166
2.15 Activity Resource Requirements: Community Health Services168
2.16 Resource Breakdown Structure: Community Health Services170
2.17 Activity Duration Estimates: Community Health Services172
2.18 Duration Estimating Worksheet: Community Health Services175
2.19 Project Schedule: Community Health Services177
2.20 Cost Management Plan: Community Health Services179
2.21 Activity Cost Estimates: Community Health Services181
2.22 Cost Estimating Worksheet: Community Health Services183
2.23 Cost Baseline: Community Health Services185
2.24 Quality Management Plan: Community Health Services187
2.25 Quality Metrics: Community Health Services189
2.26 Process Improvement Plan: Community Health Services191
2.27 Responsibility Assignment Matrix: Community Health Services193
2.28 Roles and Responsibilities: Community Health Services195
2.29 Human Resource Management Plan: Community Health Services197
2.30 Communications Management Plan: Community Health Services199
2.31 Risk Management Plan: Community Health Services201
2.32 Risk Register: Community Health Services203
2.33 Probability and Impact Assessment: Community Health Services205
2.34 Probability and Impact Matrix: Community Health Services207
2.35 Risk Data Sheet: Community Health Services209
2.36 Procurement Management Plan: Community Health Services211
2.37
