Community Health Services A Complete Guide - 2020 Edition. Gerardus Blokdyk
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7. Are audit criteria, scope, frequency and methods defined?
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8. Is scope creep really all bad news?
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9. What is a worst-case scenario for losses?
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10. What are the dynamics of the communication plan?
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11. Is the work to date meeting requirements?
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12. How have you defined all Community health services requirements first?
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13. What are the Community health services tasks and definitions?
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14. What information do you gather?
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15. How will variation in the actual durations of each activity be dealt with to ensure that the expected Community health services results are met?
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16. Does the scope remain the same?
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17. Is the team equipped with available and reliable resources?
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18. What Community health services requirements should be gathered?
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19. Are accountability and ownership for Community health services clearly defined?
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20. Are different versions of process maps needed to account for the different types of inputs?
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21. Has a Community health services requirement not been met?
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22. Is the Community health services scope manageable?
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23. How do you catch Community health services definition inconsistencies?
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24. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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25. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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26. What was the context?
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27. What scope to assess?
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28. What sources do you use to gather information for a Community health services study?
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29. What is in scope?
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30. What defines best in class?
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31. What are the record-keeping requirements of Community health services activities?
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32. The political context: who holds power?
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33. Has the direction changed at all during the course of Community health services? If so, when did it change and why?
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34. How can the value of Community health services be defined?
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35. What is the context?
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36. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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37. What intelligence can you gather?
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38. What are the requirements for audit information?
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39. What is in the scope and what is not in scope?
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40. Are required metrics defined, what are they?
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41. Is Community health services required?
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42. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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43. Have all of the relationships been defined properly?
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44. Are customer(s) identified and segmented according to their different needs and requirements?
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45. What information should you gather?
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46. Where can you gather more information?
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47. Are roles and responsibilities formally defined?
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48. Is full participation by members in regularly held team meetings guaranteed?
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49. Are there any constraints known that bear on the ability to perform Community health services work? How is the team addressing them?
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50. Is there a critical path to deliver Community health services results?
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51.