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111. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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112. Is the scope of Information loss defined?
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113. Why are you doing Information loss and what is the scope?
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114. Where can you gather more information?
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115. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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116. Has/have the customer(s) been identified?
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117. Have the customer needs been translated into specific, measurable requirements? How?
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118. Are there different segments of customers?
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119. What are the record-keeping requirements of Information loss activities?
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120. What customer feedback methods were used to solicit their input?
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121. What is a worst-case scenario for losses?
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122. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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123. How do you keep key subject matter experts in the loop?
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124. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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125. Do you have a Information loss success story or case study ready to tell and share?
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126. What is in scope?
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127. How do you think the partners involved in Information loss would have defined success?
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128. What is the scope of the Information loss effort?
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129. What are the Information loss use cases?
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130. Are different versions of process maps needed to account for the different types of inputs?
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131. How was the ‘as is’ process map developed, reviewed, verified and validated?
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132. What information should you gather?
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133. Scope of sensitive information?
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134. Is there any additional Information loss definition of success?
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135. What baselines are required to be defined and managed?
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136. Are team charters developed?
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137. What are (control) requirements for Information loss Information?
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138. What information do you gather?
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139. What constraints exist that might impact the team?
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140. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Information loss Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How do you measure success?
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2. What is your Information loss quality cost segregation study?
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3. What would it cost to replace your technology?
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4. How will effects be measured?
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5. When is Root Cause Analysis Required?
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6. How do you control the overall costs of your work processes?
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7. Who should receive measurement reports?
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8. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?
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9. How
