answer to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Open System Environment Scorecard on the second next page of the Self-Assessment.
Your completed Open System Environment Scorecard will give you a clear presentation of which Open System Environment areas need attention.
Open System Environment
Scorecard Example
Example of how the finalized Scorecard can look like:
Open System Environment
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service8
Included Resources - how to access8
Purpose of this Self-Assessment10
How to use the Self-Assessment11
Open System Environment
Scorecard Example13
Open System Environment
Scorecard14
BEGINNING OF THE
SELF-ASSESSMENT:15
CRITERION #1: RECOGNIZE16
CRITERION #2: DEFINE:28
CRITERION #3: MEASURE:44
CRITERION #4: ANALYZE:59
CRITERION #5: IMPROVE:75
CRITERION #6: CONTROL:91
CRITERION #7: SUSTAIN:104
Open System Environment and Managing Projects, Criteria for Project Managers:128
1.0 Initiating Process Group: Open System Environment129
1.1 Project Charter: Open System Environment131
1.2 Stakeholder Register: Open System Environment133
1.3 Stakeholder Analysis Matrix: Open System Environment134
2.0 Planning Process Group: Open System Environment136
2.1 Project Management Plan: Open System Environment138
2.2 Scope Management Plan: Open System Environment140
2.3 Requirements Management Plan: Open System Environment142
2.4 Requirements Documentation: Open System Environment144
2.5 Requirements Traceability Matrix: Open System Environment146
2.6 Project Scope Statement: Open System Environment148
2.7 Assumption and Constraint Log: Open System Environment150
2.8 Work Breakdown Structure: Open System Environment152
2.9 WBS Dictionary: Open System Environment154
2.10 Schedule Management Plan: Open System Environment157
2.11 Activity List: Open System Environment159
2.12 Activity Attributes: Open System Environment161
2.13 Milestone List: Open System Environment163
2.14 Network Diagram: Open System Environment165
2.15 Activity Resource Requirements: Open System Environment167
2.16 Resource Breakdown Structure: Open System Environment169
2.17 Activity Duration Estimates: Open System Environment171
2.18 Duration Estimating Worksheet: Open System Environment174
2.19 Project Schedule: Open System Environment176
2.20 Cost Management Plan: Open System Environment178
2.21 Activity Cost Estimates: Open System Environment180
2.22 Cost Estimating Worksheet: Open System Environment182
2.23 Cost Baseline: Open System Environment184
2.24 Quality Management Plan: Open System Environment186
2.25 Quality Metrics: Open System Environment188
2.26 Process Improvement Plan: Open System Environment190
2.27 Responsibility Assignment Matrix: Open System Environment192
2.28 Roles and Responsibilities: Open System Environment194
2.29 Human Resource Management Plan: Open System Environment196
2.30 Communications Management Plan: Open System Environment198
2.31 Risk Management Plan: Open System Environment200
2.32 Risk Register: Open System Environment202
2.33 Probability and Impact Assessment: Open System Environment204
2.34 Probability and Impact Matrix: Open System Environment206
2.35 Risk Data Sheet: Open System Environment208
2.36 Procurement Management Plan: Open System Environment210
2.37 Source Selection Criteria: Open System Environment212
2.38
