99. Is there any additional Direct marketing services definition of success?
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100. Will a Direct marketing services production readiness review be required?
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101. Scope of sensitive information?
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102. Is Direct marketing services required?
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103. Has everyone on the team, including the team leaders, been properly trained?
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104. What is the definition of success?
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105. Do you have a Direct marketing services success story or case study ready to tell and share?
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106. Are resources adequate for the scope?
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107. How do you catch Direct marketing services definition inconsistencies?
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108. Are the Direct marketing services requirements testable?
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109. How are consistent Direct marketing services definitions important?
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110. What intelligence can you gather?
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111. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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112. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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113. Who is gathering Direct marketing services information?
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114. Does the scope remain the same?
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115. How did the Direct marketing services manager receive input to the development of a Direct marketing services improvement plan and the estimated completion dates/times of each activity?
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116. Are required metrics defined, what are they?
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117. Has the direction changed at all during the course of Direct marketing services? If so, when did it change and why?
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118. How often are the team meetings?
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119. How do you gather Direct marketing services requirements?
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120. When is/was the Direct marketing services start date?
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121. How do you keep key subject matter experts in the loop?
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122. Has a high-level ‘as is’ process map been completed, verified and validated?
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123. What are (control) requirements for Direct marketing services Information?
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124. The political context: who holds power?
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125. Are task requirements clearly defined?
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126. What scope do you want your strategy to cover?
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127. Have the customer needs been translated into specific, measurable requirements? How?
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128. How do you hand over Direct marketing services context?
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129. How would you define Direct marketing services leadership?
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130. How do you think the partners involved in Direct marketing services would have defined success?
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131. Are roles and responsibilities formally defined?
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132. What happens if Direct marketing services’s scope changes?
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133. Are audit criteria, scope, frequency and methods defined?
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134. What are the tasks and definitions?
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135. What is in the scope and what is not in scope?
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136. How do you gather the stories?
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137. What is the worst case scenario?
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138. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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139. What is the scope of the Direct marketing services work?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Direct marketing services Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of
