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107. What is the context?
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108. Scope of sensitive information?
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109. Is special Private health care user knowledge required?
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110. When are meeting minutes sent out? Who is on the distribution list?
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111. Are approval levels defined for contracts and supplements to contracts?
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112. How would you define the culture at your organization, how susceptible is it to Private health care changes?
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113. Are improvement team members fully trained on Private health care?
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114. Are required metrics defined, what are they?
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115. How does the Private health care manager ensure against scope creep?
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116. How do you gather requirements?
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117. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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118. Has the Private health care work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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119. What information should you gather?
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120. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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121. What happens if Private health care’s scope changes?
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122. Are there any constraints known that bear on the ability to perform Private health care work? How is the team addressing them?
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123. What Private health care requirements should be gathered?
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124. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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125. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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126. Has a team charter been developed and communicated?
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127. What are the compelling stakeholder reasons for embarking on Private health care?
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128. What would be the goal or target for a Private health care’s improvement team?
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129. Are customer(s) identified and segmented according to their different needs and requirements?
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130. Are roles and responsibilities formally defined?
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131. Are the Private health care requirements complete?
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132. What are the core elements of the Private health care business case?
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133. How are consistent Private health care definitions important?
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134. Is Private health care currently on schedule according to the plan?
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135. If substitutes have been appointed, have they been briefed on the Private health care goals and received regular communications as to the progress to date?
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136. Will a Private health care production readiness review be required?
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137. Are different versions of process maps needed to account for the different types of inputs?
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138. Has a project plan, Gantt chart, or similar been developed/completed?
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139. What sort of initial information to gather?
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140. When is the estimated completion date?
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141. Does the team have regular meetings?
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142. What baselines are required to be defined and managed?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Private health care Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1.
