defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Employee Trust Scorecard on the second next page of the Self-Assessment.
Your completed Employee Trust Scorecard will give you a clear presentation of which Employee Trust areas need attention.
Employee Trust
Scorecard Example
Example of how the finalized Scorecard can look like:
Employee Trust
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Employee Trust
Scorecard Example12
Employee Trust
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:26
CRITERION #3: MEASURE:42
CRITERION #4: ANALYZE:57
CRITERION #5: IMPROVE:72
CRITERION #6: CONTROL:88
CRITERION #7: SUSTAIN:100
Employee Trust and Managing Projects, Criteria for Project Managers:124
1.0 Initiating Process Group: Employee Trust125
1.1 Project Charter: Employee Trust127
1.2 Stakeholder Register: Employee Trust129
1.3 Stakeholder Analysis Matrix: Employee Trust130
2.0 Planning Process Group: Employee Trust132
2.1 Project Management Plan: Employee Trust134
2.2 Scope Management Plan: Employee Trust136
2.3 Requirements Management Plan: Employee Trust138
2.4 Requirements Documentation: Employee Trust140
2.5 Requirements Traceability Matrix: Employee Trust142
2.6 Project Scope Statement: Employee Trust144
2.7 Assumption and Constraint Log: Employee Trust146
2.8 Work Breakdown Structure: Employee Trust148
2.9 WBS Dictionary: Employee Trust150
2.10 Schedule Management Plan: Employee Trust153
2.11 Activity List: Employee Trust155
2.12 Activity Attributes: Employee Trust157
2.13 Milestone List: Employee Trust159
2.14 Network Diagram: Employee Trust161
2.15 Activity Resource Requirements: Employee Trust163
2.16 Resource Breakdown Structure: Employee Trust165
2.17 Activity Duration Estimates: Employee Trust167
2.18 Duration Estimating Worksheet: Employee Trust169
2.19 Project Schedule: Employee Trust171
2.20 Cost Management Plan: Employee Trust173
2.21 Activity Cost Estimates: Employee Trust175
2.22 Cost Estimating Worksheet: Employee Trust177
2.23 Cost Baseline: Employee Trust179
2.24 Quality Management Plan: Employee Trust181
2.25 Quality Metrics: Employee Trust183
2.26 Process Improvement Plan: Employee Trust185
2.27 Responsibility Assignment Matrix: Employee Trust187
2.28 Roles and Responsibilities: Employee Trust189
2.29 Human Resource Management Plan: Employee Trust191
2.30 Communications Management Plan: Employee Trust193
2.31 Risk Management Plan: Employee Trust195
2.32 Risk Register: Employee Trust197
2.33 Probability and Impact Assessment: Employee Trust199
2.34 Probability and Impact Matrix: Employee Trust201
2.35 Risk Data Sheet: Employee Trust203
2.36 Procurement Management Plan: Employee Trust205
2.37 Source Selection Criteria: Employee Trust207
2.38 Stakeholder Management Plan: Employee Trust209
2.39 Change Management Plan: Employee Trust211
3.0 Executing Process Group: Employee Trust213
3.1 Team Member Status Report: Employee Trust215
3.2 Change
