How many trainings, in total, are needed?
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73. Does the problem have ethical dimensions?
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74. Will Cash handling system deliverables need to be tested and, if so, by whom?
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75. Do you recognize Cash handling system achievements?
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76. What Cash handling system capabilities do you need?
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77. Are there regulatory / compliance issues?
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78. What Cash handling system events should you attend?
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79. What information do users need?
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80. Who else hopes to benefit from it?
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81. How do you identify the kinds of information that you will need?
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82. Is it needed?
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83. Did you miss any major Cash handling system issues?
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84. What needs to be done?
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85. What prevents you from making the changes you know will make you a more effective Cash handling system leader?
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86. How do you take a forward-looking perspective in identifying Cash handling system research related to market response and models?
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87. What extra resources will you need?
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88. Will it solve real problems?
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89. Is the quality assurance team identified?
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90. What is the Cash handling system problem definition? What do you need to resolve?
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91. Can management personnel recognize the monetary benefit of Cash handling system?
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92. What are the stakeholder objectives to be achieved with Cash handling system?
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93. How do you recognize an objection?
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94. Do you need different information or graphics?
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95. What are the expected benefits of Cash handling system to the stakeholder?
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96. Are employees recognized for desired behaviors?
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97. Will a response program recognize when a crisis occurs and provide some level of response?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Cash handling system Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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2. Is Cash handling system currently on schedule according to the plan?
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3. Are there different segments of customers?
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4. What was the context?
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5. Has a team charter been developed and communicated?
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6. What are the tasks and definitions?
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7. Are improvement team members fully trained on Cash handling system?
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8. What are the rough order estimates on cost savings/opportunities that Cash handling system brings?
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9. What information do you gather?
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10. Is the team equipped with available and reliable resources?
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11. Is the work to date meeting requirements?
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12. What are the record-keeping requirements of Cash handling system activities?
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13. How is the team tracking and documenting its work?
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14. What are (control) requirements for Cash handling system Information?
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