answer to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Quality In Health Care Scorecard on the second next page of the Self-Assessment.
Your completed Quality In Health Care Scorecard will give you a clear presentation of which Quality In Health Care areas need attention.
Quality In Health Care
Scorecard Example
Example of how the finalized Scorecard can look like:
Quality In Health Care
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Quality In Health Care
Scorecard Example12
Quality In Health Care
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:27
CRITERION #3: MEASURE:43
CRITERION #4: ANALYZE:57
CRITERION #5: IMPROVE:74
CRITERION #6: CONTROL:91
CRITERION #7: SUSTAIN:103
Quality In Health Care and Managing Projects, Criteria for Project Managers:127
1.0 Initiating Process Group: Quality In Health Care128
1.1 Project Charter: Quality In Health Care130
1.2 Stakeholder Register: Quality In Health Care132
1.3 Stakeholder Analysis Matrix: Quality In Health Care133
2.0 Planning Process Group: Quality In Health Care135
2.1 Project Management Plan: Quality In Health Care137
2.2 Scope Management Plan: Quality In Health Care139
2.3 Requirements Management Plan: Quality In Health Care141
2.4 Requirements Documentation: Quality In Health Care143
2.5 Requirements Traceability Matrix: Quality In Health Care145
2.6 Project Scope Statement: Quality In Health Care147
2.7 Assumption and Constraint Log: Quality In Health Care149
2.8 Work Breakdown Structure: Quality In Health Care151
2.9 WBS Dictionary: Quality In Health Care153
2.10 Schedule Management Plan: Quality In Health Care156
2.11 Activity List: Quality In Health Care158
2.12 Activity Attributes: Quality In Health Care160
2.13 Milestone List: Quality In Health Care162
2.14 Network Diagram: Quality In Health Care164
2.15 Activity Resource Requirements: Quality In Health Care166
2.16 Resource Breakdown Structure: Quality In Health Care168
2.17 Activity Duration Estimates: Quality In Health Care170
2.18 Duration Estimating Worksheet: Quality In Health Care172
2.19 Project Schedule: Quality In Health Care174
2.20 Cost Management Plan: Quality In Health Care176
2.21 Activity Cost Estimates: Quality In Health Care178
2.22 Cost Estimating Worksheet: Quality In Health Care180
2.23 Cost Baseline: Quality In Health Care182
2.24 Quality Management Plan: Quality In Health Care184
2.25 Quality Metrics: Quality In Health Care186
2.26 Process Improvement Plan: Quality In Health Care188
2.27 Responsibility Assignment Matrix: Quality In Health Care190
2.28 Roles and Responsibilities: Quality In Health Care192
2.29 Human Resource Management Plan: Quality In Health Care194
2.30 Communications Management Plan: Quality In Health Care196
2.31 Risk Management Plan: Quality In Health Care198
2.32 Risk Register: Quality In Health Care200
2.33 Probability and Impact Assessment: Quality In Health Care202
2.34 Probability and Impact Matrix: Quality In Health Care204
2.35 Risk Data Sheet: Quality In Health Care206
2.36 Procurement Management Plan: Quality In Health Care208
2.37 Source Selection Criteria: Quality In Health Care210
2.38 Stakeholder Management
