Plan: Quality In Health Care212
2.39 Change Management Plan: Quality In Health Care214
3.0 Executing Process Group: Quality In Health Care216
3.1 Team Member Status Report: Quality In Health Care218
3.2 Change Request: Quality In Health Care220
3.3 Change Log: Quality In Health Care222
3.4 Decision Log: Quality In Health Care224
3.5 Quality Audit: Quality In Health Care226
3.6 Team Directory: Quality In Health Care229
3.7 Team Operating Agreement: Quality In Health Care231
3.8 Team Performance Assessment: Quality In Health Care233
3.9 Team Member Performance Assessment: Quality In Health Care235
3.10 Issue Log: Quality In Health Care237
4.0 Monitoring and Controlling Process Group: Quality In Health Care239
4.1 Project Performance Report: Quality In Health Care241
4.2 Variance Analysis: Quality In Health Care243
4.3 Earned Value Status: Quality In Health Care245
4.4 Risk Audit: Quality In Health Care247
4.5 Contractor Status Report: Quality In Health Care249
4.6 Formal Acceptance: Quality In Health Care251
5.0 Closing Process Group: Quality In Health Care253
5.1 Procurement Audit: Quality In Health Care255
5.2 Contract Close-Out: Quality In Health Care257
5.3 Project or Phase Close-Out: Quality In Health Care259
5.4 Lessons Learned: Quality In Health Care261
Index263
CRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Do you know what you need to know about Quality in Health Care?
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2. Are there Quality in Health Care problems defined?
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3. Who should resolve the Quality in Health Care issues?
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4. What do employees need in the short term?
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5. Which needs are not included or involved?
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6. Will it solve real problems?
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7. Will new equipment/products be required to facilitate Quality in Health Care delivery, for example is new software needed?
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8. How do you take a forward-looking perspective in identifying Quality in Health Care research related to market response and models?
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9. Which issues are too important to ignore?
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10. How are training requirements identified?
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11. Can management personnel recognize the monetary benefit of Quality in Health Care?
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12. Think about the people you identified for your Quality in Health Care project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?
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13. Will Quality in Health Care deliverables need to be tested and, if so, by whom?
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14. How can auditing be a preventative security measure?
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15. How do you recognize an objection?
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16. Whom do you really need or want to serve?
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17. Who needs what information?
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18. When a Quality in Health Care manager recognizes a problem, what options are available?
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19. What vendors make products that address the Quality in Health Care needs?
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20. Who else hopes to benefit from it?
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21. For your Quality in Health Care project, identify and describe the business environment, is there more than one layer to the business environment?
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22. What problems are you facing and how do you consider Quality in Health Care will circumvent those obstacles?
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23. Are employees recognized for desired behaviors?
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24. Have you identified your Quality in Health Care key performance indicators?
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25. Will a response program recognize when a crisis occurs and provide some level of response?
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26. What is the extent or complexity of the Quality in Health Care problem?
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